Receptionist

Rank Group; Margate; On-site; GBP 12,000 - 18,000; Full time

Job summary

Rank Group in Margate is seeking a friendly Receptionist to set the tone for guests from the moment they enter. You will greet visitors with warmth, manage arrivals, and help create a memorable first impression.

In a 24/7 casino environment, you will stay flexible to cover night shifts and weekends, deliver excellent service, and support a lively, welcoming atmosphere that makes guests feel valued. Strong communication, team spirit, and a can-do attitude are essential.

Qualifications

• Previous hospitality experience is preferred.
• Must be able to work in a 24/7 casino environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome guests with a friendly, proactive attitude.
• Assist guests and entertain them to ensure a memorable visit.
• Create a warm atmosphere and handle interactions professionally.
• Support smooth operations during night shifts and weekends.

Skills

Positive attitude

Hospitality experience

Customer service

Job description

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.

Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations.

You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.

Skills & Experience Needed:

To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.