Receptionist

Rank Group; Brighton; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Rank Group in Brighton is seeking a friendly Receptionist to set the tone for guests as they enter our casino, delivering warm welcomes and attentive service.

You will greet visitors, answer questions, and help create a lively, guest-centric atmosphere that reflects our entertainment-focused venue.

Qualifications

• Welcoming guests with warmth and professionalism.
• Ability to handle enquiries and direct guests.
• Experience in hospitality or customer service.

Responsibilities

• Greet guests and manage the reception area with a positive demeanour.
• Assist guests with enquiries and provide clear directions or information.
• Coordinate with casino staff to ensure smooth guest flow and high service levels.

Skills

Hospitality mindset

Excellent interpersonal skills

Flexible nights & weekends

18+ and right to work in UK

Job description

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.

Your role goes beyond typical reception duties; you'll create a memorable, engaging atmosphere that exceeds our guests' expectations.

You'll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.

Skills & Experience Needed:

To be successful in this role you'll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.