Receptionist

Fire & Vine Hospitality; Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

50% off food

Apprenticeship scheme

Cycle to work

Employee wellbeing platform

Career development

Breakfast and dinner provided

Job summary

GAUCHO Manchester is seeking an enthusiastic Receptionist with a passion for hospitality and a drive to grow within a busy, high-end environment. You will work with the reception team to ensure flawless guest arrivals and departures, manage reservations professionally, and support the management team to maximise sales and deliver outstanding service.

Be the GAUCHO ambassador with a welcoming, professional attitude.

Qualifications

• Be a team player.
• Work well within a fast-paced environment.
• Demonstrate a positive approach to own role and teamwork.
• Be friendly, welcoming and approachable.
• Be professional and respectful at all times.
• Have fun and create a warm and welcoming atmosphere at reception.

Responsibilities

• Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.
• Ensure all GAUCHO reservations are processed professionally and accurately.
• Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
• Be the face of GAUCHO and demonstrate service excellence through heightened hospitality.

Job description

GAUCHOis looking for an enthusiastic and experienced Receptionist to join our GAUCHO Manchester team! The idealcandidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a teamdemonstratingempathy and kindness towards others. They will be a GAUCHOambassador.

Benefits and Training

• 50% off your food bill at all GAUCHO’s.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.

• Career development and progression.

• Breakfast and dinner provided on every shiftworked.

Key Responsibilitiesfor GAUCHOReceptionist

• Work with the reception team to offer anunforgettableexperience to all Gaucho guests on arrival, departure and during their visit.

• Ensure all GAUCHOreservations are processed professionally and accurately.

• Support andassistthe management team to maximise sales revenues through cover driving and business optimisation

• Be the face of GAUCHOanddemonstrateservice excellence through heightened hospitality

Requirements for GAUCHOReceptionist

• Be a team player

• Work well within a fast-paced environment

• Demonstrate a positive approach to own role and teamwork

• Befriendly,welcomingandapproachable

• Be professional and respectful at all times

• Havefunandcreate a warm and welcoming atmosphere at reception