Receptionist

Fire & Vine Hospitality; Cardiff; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

50% off food bill

Apprenticeship scheme

Cycle to work

Employee wellbeing platform

Breakfast and dinner provided

Job summary

GAUCHO Cardiff is seeking an enthusiastic Receptionist to join our busy, high-end team. You will greet guests, manage reservations, and contribute to a warm, professional atmosphere on every shift.

Join a fast-paced, guest-centric environment where you help maximise satisfaction and sales, while representing GAUCHO with warmth and professionalism at all times.

Qualifications

• Be a team player.
• Work well within a fast-paced environment.
• Demonstrate a positive approach to own role and teamwork.
• Be friendly, welcoming and approachable.

Responsibilities

• Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.
• Ensure all GAUCHO reservations are processed professionally and accurately.
• Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
• Be the face of GAUCHO and demonstrate service excellence through heightened hospitality.

Skills

Team player

Fast-paced

Positive attitude

Warm welcome

Job description

GAUCHOis looking for an enthusiastic and experienced Receptionist to join our GAUCHO Cardiff team! The idealcandidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a teamdemonstratingempathy and kindness towards others. They will be a GAUCHOambassador.

Benefits and Training

• 50% off your food bill at all GAUCHO’s.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.

• Career development and progression.

• Breakfast and dinner provided on every shiftworked.

Key Responsibilitiesfor GAUCHOReceptionist

• Work with the reception team to offer anunforgettableexperience to all Gaucho guests on arrival, departure and during their visit.

• Ensure all GAUCHOreservations are processed professionally and accurately.

• Support andassistthe management team to maximise sales revenues through cover driving and business optimisation

• Be the face of GAUCHOanddemonstrateservice excellence through heightened hospitality

Requirements for GAUCHOReceptionist

• Be a team player

• Work well within a fast-paced environment

• Demonstrate a positive approach to own role and teamwork

• Befriendly,welcomingandapproachable

• Be professional and respectful at all times

• Havefunandcreate a warm and welcoming atmosphere at reception