Receptionist

Fire & Vine Hospitality; Greater London; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

50% food discount

Apprenticeship scheme

Cycle to work

Employee wellbeing platform

Career development

Breakfast & dinner provided

Job summary

GAUCHO is looking for an enthusiastic and experienced Receptionist to join our GAUCHO O2 team. The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast-paced, high-end environment.

They will be a GAUCHO ambassador with an outgoing personality, empathy and kindness towards guests. Key duties include welcoming guests on arrival and departure, ensuring reservations are processed professionally, supporting the management team to maximise

Qualifications

• Be a team player in a busy hospitality setting.
• Demonstrate a positive, friendly approach with guests.
• Able to work in a fast-paced environment and stay professional.
• Strong communication and welcoming demeanor.

Responsibilities

• Greet guests on arrival and during their visit to ensure a seamless experience.
• Process and manage GAUCHO reservations accurately.
• Support management to maximise sales through efficient cover driving.
• Represent GAUCHO with hospitality and service excellence.

Skills

Team player

Fast-paced environment

Customer-focused

Hospitality passion

Job description

GAUCHOis looking for an enthusiastic and experienced Receptionist to join our GAUCHO O2team! The idealcandidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a teamdemonstratingempathy and kindness towards others. They will be a GAUCHOambassador.

Benefits and Training

• 50% off your food bill at all GAUCHO’s.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.

• Career development and progression.

• Breakfast and dinner provided on every shiftworked.

Key Responsibilitiesfor GAUCHOReceptionist

• Work with the reception team to offer anunforgettableexperience to all Gaucho guests on arrival, departure and during their visit.

• Ensure all GAUCHOreservations are processed professionally and accurately.

• Support andassistthe management team to maximise sales revenues through cover driving and business optimisation

• Be the face of GAUCHOanddemonstrateservice excellence through heightened hospitality

Requirements for GAUCHOReceptionist

• Be a team player

• Work well within a fast-paced environment

• Demonstrate a positive approach to own role and teamwork

• Befriendly,welcomingandapproachable

• Be professional and respectful at all times

• Havefunandcreate a warm and welcoming atmosphere at reception