Receptionist

Mitie; London Borough of Newham; On-site; GBP 17,000 - 24,000; Part time

Job summary

Mitie is seeking a friendly, experienced Receptionist for the HMRC Stratford Regional Centre. This part-time role (20 hours per week) involves front-desk duties, greeting visitors, handling calls and emails, and supporting building administration.

You will manage access points, maintain fob systems, open/close the building, and assist with emergencies. The ideal candidate is IT literate, professional, and capable of prioritising workload to meet deadlines.

Qualifications

• Must be friendly and approachable with a professional demeanor.
• IT literate and able to prioritise workload.
• Experience in reception/administration preferred.

Responsibilities

• Greet visitors and manage access points.
• Answer phone calls and emails promptly.
• Sort and distribute incoming mail and packages.
• Open/close building and maintain security.
• Issue passes to staff and visitors.
• Assist with emergency evacuations and consumables.

Skills

Customer service

Communication

Interpersonal skills

IT literacy

Job description

Job Tittle : Receptionist Rate of pay: £14.91 per hourPosition Type: PermanentEmployment Type: Part Time Total Weekly Contractual Hours: 20 hoursLocation: HMRC, Stratford Regional Centre, 14 Westfield Avenue, Stratford, London, Greater London, England, E20 1HZWe are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.

You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of fob access systems. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mail and packages.

As a Receptionist, you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system. Some additional duties will include opening and closing the building, maintaining building security, managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations, ordering of consumable goods and more.

We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.