Office Assistant/Receptionist - Stratford

Confidential; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Birthday leave

20 days annual leave

Bank holidays included

Career development opportunities

Job summary

Office Angels UK in Stratford, East London, is seeking an Office Assistant to be the face of the business. You will ensure smooth day-to-day operations, provide admin support, and assist with meeting room management in a fully office-based role.

The ideal candidate brings customer service, hospitality or reception experience, with strong MS Office skills and a proactive approach to delivering excellent service.

Qualifications

• Previous experience in customer service, reception, hospitality or office administration.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to multitask.
• Confident using Microsoft Office applications.
• Professional, well-presented and approachable.
• Able to work independently and as part of a team.
• Positive, proactive and solutions-focused attitude.
• Previous events experience is advantageous but not essential
• Ideally within an easy commute to Stratford.

Responsibilities

• Act as the first point of contact for members, visitors and guests.
• Deliver a professional, welcoming and positive front-of-house experience.
• Manage meeting room bookings and ensure rooms are prepared to a high standard.
• Handle incoming and outgoing mail and deliveries.
• Order office supplies and assist with general administrative duties.
• Support members with day-to-day queries and requests.
• Assist with centre operations and complete daily operational checks.
• Provide basic first-line support for IT and telecoms-related queries.
• Help set up phones and internet connections for new and existing clients.
• Assist with invoice processing and maintaining accurate records.
• Identify opportunities to promote additional services and enhance the customer experience.
• Support the planning and delivery of member networking and community events, including occasional evening functions

Skills

Customer service

Reception

Office administration

MS Office

Multitasking

Communication

Teamwork

Events experience

Tools

Microsoft Office

Job description

Office Assistant - Stratford, East London

• 28,000 + Benefits
• Full-Time Monday-Friday - Fully office based
• Shift Pattern: 8:00am-5:00pm or 9:00am-6:00pm

About the Company

Our client is a modern and ambitious flexible workspace provider, creating vibrant, professional environments where businesses can thrive. Based in the heart of Stratford, they offer premium office, co-working and meeting space solutions to a diverse community of growing businesses. With a strong focus on customer experience, collaboration and innovation, they are committed to delivering exceptional service and creating an outstanding environment for members and visitors alike.

As the business continues to grow, they are looking for an enthusiastic and customer-focused Office Assistant to join their team.

The Role

This is a front‑of‑house position where you will be the face of the business, delivering an exceptional experience to members, guests and visitors. You will be responsible for ensuring the smooth day‑to‑day operation of the centre, providing administrative support, assisting with meeting room management, and helping to maintain a professional and welcoming environment.

This role would suit someone with a hospitality, reception, office support, customer service or co‑working background who enjoys building relationships and delivering first‑class service.

Key Responsibilities

• Act as the first point of contact for members, visitors and guests.
• Deliver a professional, welcoming and positive front‑of‑house experience.
• Manage meeting room bookings and ensure rooms are prepared to a high standard.
• Handle incoming and outgoing mail and deliveries.
• Order office supplies and assist with general administrative duties.
• Support members with day‑to‑day queries and requests.
• Assist with centre operations and complete daily operational checks.
• Provide basic first‑line support for IT and telecoms‑related queries.
• Help set up phones and internet connections for new and existing clients.
• Assist with invoice processing and maintaining accurate records.
• Identify opportunities to promote additional services and enhance the customer experience.
• Support the planning and delivery of member networking and community events, including occasional evening functions

About You

• Previous experience in customer service, reception, hospitality or office administration.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to multitask.
• Confident using Microsoft Office applications.
• Professional, well‑presented and approachable.
• Able to work independently and as part of a team.
• Positive, proactive and solutions‑focused attitude.
• Previous events experience is advantageous but not essential
• Ideally within an easy commute to Stratford

What's on Offer?

• Salary of 28,000
• Monday‑Friday working hours with no weekend requirement
• Shift pattern of 8:00am‑5:00pm or 9:00am‑6:00pm.
• 20 days annual leave plus Bank Holidays, increasing with service
• Additional birthday leave.
• Modern offices in a fantastic Stratford location with excellent transport links.
• Opportunity to join a growing business with genuine career development prospects.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.