Receptionist

Morson Edge; Cambridgeshire and Peterborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

Morson Edge is seeking a professional Receptionist in Cambridge to support a busy front-of-house function. You will be the first point of contact for visitors, contractors and staff, delivering a courteous and reliable service.

The role involves managing visitors, handling calls, and assisting with general front-of-house administration to ensure smooth site operations. 3-month contract, £13.62/hr PAYE, 38.5 hours per week, Inside IR35.

Qualifications

• Experience in reception, front-of-house, or administration roles.
• Strong verbal and written communication skills.
• Professional, welcoming manner and reliable service.
• Proven time management and organisational abilities.

Responsibilities

• Provide a professional meet-and-greet for visitors, contractors and staff.
• Assist with opening/closing reception according to site hours.
• Book visitors and sign them in via the visitor management system.
• Answer and transfer incoming calls to the appropriate department.
• Take messages and support internal calls where required.
• Sort and distribute post to correct departments.
• Ensure a first-class customer service experience for all site visitors.
• Maintain a tidy, well-presented reception area.

Skills

Reception

Front-of-house

Customer service

Administration

Verbal communication

Written communication

Time management

Organisation

Telephone systems

Tools

Microsoft Word

Microsoft Excel

Job description

Receptionist
3 Month Contract
Cambridge
£13.62/hr PAYE
38.5 hours per week
Inside IR35

We are looking for a professional and organised Receptionist to support a busy front-of-house function based in Cambridge.

This role would suit someone who enjoys being the first point of contact for visitors, contractors and internal staff, and who takes pride in providing a warm, professional and reliable service. You will be responsible for supporting the smooth running of reception, managing visitors, handling incoming calls and helping with general front-of-house administration.

Role Responsibilities

• Providing a professional meet-and-greet service for visitors, contractors and internal staff.
• Supporting the opening and closing of reception in line with site operating hours.
• Booking visitors onto site and signing them in using the visitor management system.
• Answering incoming calls and transferring them to the relevant department or individual.
• Taking messages and supporting internal calls where required.
• Receiving, sorting and distributing post to the correct department areas.
• Ensuring everyone coming onto site receives a first-class customer service experience.
• Supporting general reception administration and helping keep the reception area organised and presentable.

Skills and Experience Required

• Previous reception, front-of-house, customer service or administration experience.
• Strong verbal and written communication skills.
• A professional and welcoming manner.
• Good time management and organisational skills.
• Confidence using computers, including Microsoft Word and Excel.
• The ability to pick up different systems, including telephone exchange and visitor management systems.
• A reliable, proactive and flexible approach.
• Good attention to detail when handling visitors, calls, post and site processes.

Additional Information

Due to the nature of the work, candidates will need to be able to obtain the relevant background checks and security clearance if required.