Receptionist

JKS Restaurants Holdings Ltd; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to join their award-winning team. This role offers an exciting opportunity to work in a Michelin star environment, ensuring a warm welcome and exceptional service for guests. The ideal candidate will have a passion for hospitality and a knack for creating memorable experiences. With a strong focus on delivering Michelin Star standards, you will manage reservations and engage with guests, playing a key role in their dining journey. If you thrive in a dynamic setting and are eager to contribute to a renowned establishment, this position is perfect for you.

Qualifications

• Previous experience as a Receptionist in a Michelin star restaurant or fine dining.
• Friendly and personable demeanor with a passion for food and drink.

Responsibilities

• Welcoming guests professionally and building rapport.
• Managing reservations and walk-ins to maximize service covers.
• Handling queries via face-to-face, phone, and email.

Skills

Customer Service

Communication

Reservation Management

Job description

Receptionist - Gymkhana
Salary - up to £16 ph
Schedule - Full Time
Experience - Previous experience as a Receptionist within a Michelin star restaurant or fine dining environment

Gymkhana is seeking a Receptionist to join their team. The successful candidate will be friendly, personable, and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award-winning, critically acclaimed group.

The Restaurant

Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social clubs, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since opening in 2013, Gymkhana has garnered numerous accolades, including two Michelin stars as of 2024, making it the first Indian restaurant in London to hold two stars. The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. Giles Coren of The Times remarked, 'Gymkhana is the best restaurant I have ever been to.'

The Position

We are looking for an experienced Receptionist to ensure a welcoming and engaging first impression, delivering Michelin Star standards and ensuring a seamless guest journey from start to finish. Responsibilities include:

1. Welcoming and interacting with guests in a professional and friendly manner, building rapport to encourage repeat visits.
2. Managing reservations and walk-ins to maximise covers during service.
3. Handling face-to-face, telephone, and email queries politely, professionally, and diplomatically.

Experience: Required
Employment: Full-time
Salary: £15 – £16 hourly

About JKS Restaurants Holdings Ltd

The Group: We currently have 28 brands in central London, 7 Michelin stars, 4 Michelin Bib Gourmands, and 7 restaurants in the top 100 in London. We are a diverse group of restaurants within Central London.