Receptionist

Ivy Collection; Leeds; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Career development program

Additional holiday after 5 years

Staff discount 50%

Birthday day off

Refer a Friend bonus

Retail discounts

Guaranteed 20 hours

Anniversary gift voucher

Job summary

The Ivy Collection is seeking a charismatic Receptionist in Leeds to deliver a warm, professional welcome to guests and support the front-of-house team. You will share information about our restaurant and any specials, while ensuring allergen notes reach the kitchen promptly.

The role offers full-time hours with a minimum commitment and celebrates a brand that values exceptional service and guest experience. You will be part of a renowned UK restaurant group with strong employee benefits.

Qualifications

• Excellent English language skills.
• Experience in guest or front-of-house roles is a plus.
• Ability to provide information about the restaurant and specials.

Responsibilities

• Welcome guests warmly and professionally and bid farewell as they leave.
• Provide guests with information about the restaurant or any on-offer specials.
• Relay allergen concerns to the kitchen quickly and accurately.

Skills

Excellent English

Guest service

Communicative

Job description

Receptionist

The Ivy Collection View all jobs

• Leeds
• £13.00 per hour
• Permanent
• Full-time

10 hours ago

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK's most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist will include:

Ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You'll relay any allergen concerns to the kitchen quickly and accurately.

About you:

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.