London - Receptionist

Ivy Restaurants Ltd; Greater London; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Career development program

Extra holidays

Staff discount

Gift voucher

Refer a Friend bonus

Retail discounts

20 hours minimum

Job summary

The Ivy Collection is seeking a Receptionist in London to welcome guests with warmth and professionalism, and to provide information on the restaurant and any specials. You will be the first point of contact, supporting guests and colleagues to ensure memorable moments.

You love delivering outstanding service, have excellent English, and are comfortable handling guest and team needs. This role reinforces The Ivy Collection’s caring values and equal opportunity ethos.

Qualifications

• Excellent English language skills.
• Confident dealing with guests and team members.

Responsibilities

• Ensure guests receive a warm and professional welcome on arrival.
• Provide information about the restaurant and any specials.
• Relay allergen concerns to the kitchen quickly and accurately.

Skills

Excellent English

Guest service

Team interaction

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We are searching for a charismatic Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Receptionist

will include ensuring our guests receive a warm and professional welcome when they arrive, as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or any specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately.

About you:

You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.