Receptionist

Huntress; Leatherhead; On-site; GBP 23,400 - 28,600; Full time

Job summary

A respected private specialist in Leatherhead is seeking a Receptionist/Front of House to deliver outstanding customer service. The role involves managing the full customer journey, greeting visitors, and maintaining reception standards. Candidates should possess strong administration skills, be proficient in Microsoft Office, and demonstrate an outgoing personality. This full-time position offers a supportive team environment and the chance to further develop one's career in customer service.

Qualifications

• Experience in a customer-facing role, preferably in administration.
• Strong communication skills required for client interaction.
• Ability to manage multiple tasks and work under pressure.

Responsibilities

• Meet and greet visitors with a high level of customer service.
• Book follow-up appointments and manage customer needs.
• Ensure the reception area is maintained to high standards.

Skills

Administration/front-of-house experience

Confident telephone handling

Outgoing personality

Excellent written and verbal communication

Strong organisational skills

High attention to detail

Proficient with Microsoft Office

Professional appearance

Job description

Job Title: Receptionist/Front of House

Location: Oxshott

Salary: £26,000

Contract: Full-time, permanent (hours 8.00 am - 4.00 pm or 9.00 am - 5.00 pm, totaling 37.5 hours a week)

Are you people-focused and passionate about delivering outstanding customer service? Do you enjoy supporting others and going that extra mile? If so, then please read on...

Our client, a respected private specialist is recruiting a Customer Coordinator to join their warm and growing administration team.

The successful candidate will manage the full customer journey from initial enquiry through to appointment and follow-up, ensuring every interaction is professional and reassuring. This is a busy, front-of-house role liaising with specialists, managers and external partners, with a hands‑on approach to daily operations.

Key responsibilities

• Meet and greet all visitors and provide a high level of customer service at all times
• Manage customers needs
• Book follow-up appointments/bookings
• Maintain records and files on internal systems and update when needed
• Maintain the reception environment to high standards
• Take payments
• Serve as GDPR lead for the site; Fire Marshall and Health & Safety lead
• Answer customers queries via email, letter, and phone
• Deal with inbound and outbound calls
• Action emails

Skills & experience

• Administration/front-of-house experience with confident telephone handling
• Outgoing, confident personality with excellent written and verbal communication
• Strong organisational skills and high attention to detail
• Comfortable working under pressure and flexible with hours
• Proficient with Microsoft Office
• Smart, professional appearance

If this sounds like you and you are keen to learn more, please apply now!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.