Receptionist

Huntress - Crawley; Leatherhead; On-site; GBP 23,000 - 29,000; Full time

Job summary

Huntress - Crawley is seeking a Receptionist / Front of House to join a well-established company in Leatherhead. You will be the first point of contact for visitors, manage enquiries, bookings and records, and support colleagues across the site.

The role requires a professional front-facing presence, strong communication skills, and the ability to work in a busy environment. On-site work with standard full-time hours and occasional site coverage.

Qualifications

• Front-of-house or administrative experience required.
• Strong communication and telephone skills.
• Organised, reliable and detail-focused.
• Good knowledge of Microsoft Office.

Responsibilities

• Meeting and greeting visitors, ensuring a welcoming experience.
• Managing customer enquiries and supporting them throughout their journey.
• Booking appointments and coordinating follow-ups.
• Maintaining accurate records and updating internal systems.
• Keeping the reception area organised and presentable.
• Taking payments and handling transactions.
• Responding to queries via phone, email and written correspondence.
• Managing inbound and outbound calls and general inbox activity.

Skills

Customer service

Front-of-house experience

Telephone manners

Communication skills

Organised

Attention to detail

Adaptability

Professional presentation

Tools

Microsoft Office

Job description

Job Title: Receptionist / Front of House

Salary: £26,000

Contract: Full-time, permanent (37.5 hours per week, Monday to Friday)

Do you enjoy working in a front-facing role where you can provide a high level of service and keep things running smoothly?

We're working with a well-established company who is looking for a Customer Coordinator to join their friendly and growing team.

You'll be the first point of contact for visitors and will work closely with specialists, managers and external partners, playing a key role in the day-to-day running of the site.

What you'll be doing:

• Meeting and greeting visitors, ensuring a professional and welcoming experience
• Managing customer enquiries and supporting them throughout their journey
• Booking appointments and coordinating follow-ups
• Maintaining accurate records and updating internal systems
• Keeping the reception area organised and presentable
• Taking payments and handling transactions
• Responding to queries via phone, email and written correspondence
• Managing inbound and outbound calls and general inbox activity

What we're looking for:

• Previous experience in a front-of-house or administrative role
• Confident telephone manner and strong communication skills
• Organised, reliable and detail-focused
• Able to work in a busy environment and adapt when needed
• Good working knowledge of Microsoft Office
• Professional presentation
• Flexibility to cover other sites on occasion
• Own transport due to location

If you're looking for a role where you can really make an impact and be part of a supportive team, we'd love to hear from you.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK