Receptionist

WSH Group; Leatherhead; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Pension and life insurance

Discounts on Perkbox app

Employee assistance programme

Free meals while at work

Job summary

WSH Group is seeking an experienced Corporate Receptionist to join their Leatherhead head office. You will deliver exceptional reception services, act as the first point of contact, and support the team with admin duties, meeting room bookings and visitor management.

The role requires a friendly, professional manner, strong IT skills and the ability to work both independently and as part of a small team. This on-site position may include catering and coordination tasks.

Qualifications

• Friendly and approachable demeanor with strong people skills.
• IT literate with ability to prioritise workload and meet deadlines.
• Ability to work both in a team and independently and handle multiple priorities.

Responsibilities

• First point of contact in person, email and phone.
• Keep reception area welcoming, tidy and organized.
• Greet clients and staff, issue passes for visitors and staff.
• Handle queries from staff, guests, retailers and contractors.
• Assist with booking and managing meeting rooms.
• Coordinate bi-weekly car valet service and pool car bookings.
• Manage post room and mail/parcels.
• Escalate building issues to reception and liaise with contractors.
• Support Chef Manager with admin duties and data entry.

Skills

Friendly communication

IT literate

Teamwork

Multitasking

Phone etiquette

Tools

Microsoft Office

Job description

• Bespoke training and development opportunities
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Free meals whilst at work

We currently have an exciting opportunity for an experienced Receptionistwith a background in exceptional reception services to join our business and work at one of our friendly office locations.

Job Description

Our client is a well-known motor manufacturing company whoarelooking for a professional,welcomingand experienced Corporate Receptionist to join their head office based in Leatherhead, Surrey.

We are looking for someone with a friendly and approachable manner who can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability toprioritiseyour own workload and work efficiently to agreed deadlines. You will be working alongside one other part-timereceptionistso it is important to work well as a team, as well as be confident to work alone.

Responsibilities

• Being the first point of contact in person and via email and telephone.
• Ensuring the reception area is kept welcoming and tidy.
• Greeting all clients and their guests and issuingvisitorand staff passes.
• Dealing with queries from staff, guests,retailersand contractors.
• Assistingwith the booking and management of meeting rooms.
• Coordinating bi-weekly car valet service and pool car bookings.
• Ensuring the post room is kept stocked, tidy andorganised.
• Manage incoming/outgoing mail and parcels.
• Escalating any building issues reported to reception and liaising with contractors.
• Administration duties.

In addition the successful candidate will be involved in supporting the Chef Manager with admin duties. Assisting with marketing and data entry.

Part of the duties for reception is ensuring the foyer tea point and coffee machine is stocked sufficiently and maintained daily.

Qualifications

• Naturally warm, bubbly personality with exceptional people skills and the ability to build rapport quickly and leave a lasting impression - Proven Ability to multitask effectively, juggling multiple priorities whilst maintaining composure and organisation - Strong communication skills, including excellent phone etiquette and professional written communication
• Proficiency with basic IT systems, including email, scheduling software, and Microsoft Office applications - Desirable experience in a customer-facing or reception role within a corporate environment - Excellent time keeping and organisational skills with meticulous attention to detail - Ability to remain calm, efficient, and solution-focused when managing challenging situations
• Strong problem-solving capabilities and flexibility in adapting to changing workplace needs - Commitment to maintaining confidentiality and handling sensitive information with discretion - Inclusive mindset with the ability to work collaboratively across all levels of the organisation - Desirable: Experience with visitor management systems or reception software

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