Receptionist & Administrator

Office Angels; City Of London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading healthcare practice in the City of London is seeking a cheerful and organized Receptionist & Administrator. The role involves welcoming patients, managing reception areas, and supporting the administrative team. Ideal candidates will have front-of-house experience in a medical setting and strong customer service skills. This full-time position offers a competitive salary of £28,000 - £30,000, private healthcare, and various employee benefits.

Benefits

Competitive salary

Annual bonus opportunity

25 days of holiday plus bank holidays

Private healthcare (BUPA)

Pension contribution matching

Exciting social events and team-building activities

Qualifications

• Previous experience in a reception or front-of-house role, preferably in a medical environment.
• Discretion and confidentiality when handling sensitive information.
• Strong customer service skills with a positive and friendly demeanor.

Responsibilities

• Warmly greet patients, creating a pleasant atmosphere.
• Manage reception and waiting areas, ensuring cleanliness and organisation.
• Assist patients with navigating the clinic and addressing their needs.

Skills

Customer service skills

Teamwork

Organization

Empathy

Tools

MS Office Suite

Practice management software

Job description

Overview

Receptionist & Administrator

£28,000 - £30,000
9am - 6pm, Full Time
Office Based

City of London, Near Liverpool Street Station

Role Summary

Are you a cheerful, organised, and customer-focused individual looking to take the next step in your career? Join our dynamic healthcare team as a Receptionist & Administrator! We are a leading private women\'s health practise, dedicated to providing exceptional patient care and personalised healthcare experiences.

Why Work for this Company?

• Competitive salary, dependent on experience.
• Annual bonus opportunity.
• 25 days of holiday plus bank holidays.
• Private healthcare (BUPA).
• Pension contribution matching.
• Exciting social events and team-building activities.

Responsibilities

• Warmly greet patients, creating a pleasant atmosphere.
• Manage reception and waiting areas, ensuring cleanliness and organisation.
• Assist patients with navigating the clinic and addressing their needs.
• Handle invoicing and payment collection after appointments.
• Support the administrative team with general duties, including filing and correspondence.

Requirements

• Previous experience in a reception or front-of-house role, preferably in a medical environment.
• Proficient in MS Office Suite; experience with practise management software is a plus.
• Strong customer service skills with a positive and friendly demeanour.
• Empathy and a caring attitude, as you will be interacting with patients who may be anxious.
• Discretion and confidentiality when handling sensitive information.

If you are ready to embark on this rewarding journey with us, apply now! Help us make our practise a wonderful place to work and an excellent environment for our patients.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone\'s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy, and enthusiasm into improving everyone\'s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.