Receptionist

South Lakes Housing; Oldham; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

On-site parking

25 days annual leave (plus bank hols)

Company pension scheme

Employee Assistance Programme

Life Insurance Scheme

Annual bonus

Free on-site gym

Job summary

South Lakes Housing in Oldham is seeking a Front of House Receptionist to be the first point of contact for visitors and staff, ensuring a positive first impression and smooth day-to-day reception operations. The role requires experience in front of house or switchboard, strong IT skills (Outlook/Excel), excellent communication, and a professional, courteous approach to customer service.

You will handle confidential information discreetly and stay calm under pressure while supporting colleagues

Qualifications

• Previous experience in a front of house reception and/or switchboard role is essential.
• Strong IT skills, with confidence using Microsoft Outlook and Excel
• Excellent verbal and written communication skills
• Friendly, approachable, and professional, with outstanding customer service skills
• Able to handle confidential information with discretion and sound judgement
• Calm and composed under pressure, with excellent organisational skills
• Self-motivated, proactive, and able to manage priorities independently while supporting colleagues when needed

Responsibilities

• Answer and direct incoming telephone calls promptly, efficiently, and professionally
• Welcome visitors, customers, and suppliers, ensuring all guests are signed in and out in line with company procedures
• Manage incoming and outgoing post, deliveries, and courier services.
• Maintain a clean, organised, and welcoming reception area at all times
• Provide administrative support, including booking meeting rooms, coordinating visitor arrangements, and assisting the wider team with ad hoc administrative tasks

Skills

Front of House

Reception

Switchboard

Customer Service

Communication

Organisation

Discretion

Tools

Microsoft Outlook

Microsoft Excel

Job description

Paying £27,000 + Benefits - Our client, a well-established and highly respected engineering company based in Oldham, is looking to recruit a professional, personable, and organised Front of House Receptionist to join their team on a permanent basis.

As the first point of contact for visitors, customers, and suppliers, you'll play a key role in creating a positive first impression while ensuring the smooth day-to-day running of reception. This is an excellent opportunity to join a friendly business that values professionalism, teamwork, and exceptional customer service.

The standard working hours are 8:00am – 4:30pm, Monday to Friday, with a 45-minute lunch break. Some flexibility will be required to provide reception cover during periods of annual leave and absence.

THE JOB

Key Responsibilities:

• Answer and direct incoming telephone calls promptly, efficiently, and professionally
• Welcome visitors, customers, and suppliers, ensuring all guests are signed in and out in line with company procedures
• Manage incoming and outgoing post, deliveries, and courier services.
• Maintain a clean, organised, and welcoming reception area at all times
• Provide administrative support, including booking meeting rooms, coordinating visitor arrangements, and assisting the wider team with ad hoc administrative tasks

THE PERSON

• Previous experience in a front of house reception and/or switchboard role is essential.
• Strong IT skills, with confidence using Microsoft Outlook and Excel
• Excellent verbal and written communication skills
• Friendly, approachable, and professional, with outstanding customer service skills
• Able to handle confidential information with discretion and sound judgement
• Calm and composed under pressure, with excellent organisational skills
• Self-motivated, proactive, and able to manage priorities independently while supporting colleagues when needed

THE BENEFITS

• Salary of £27,000
• Supportive and collaborative working environment with opportunities for professional development
• Secure on-site parking
• 20 days' annual leave plus bank holidays, increasing with length of service to 25 days
• Company pension scheme
• Employee Assistance Programme
• Life Insurance Scheme
• Annual bonus
• Free on-site gym

Please note: We can only consider applications from candidates who have the right to work in the UK and do not require visa sponsorship