Receptionist

NHS Scotland; Inverness; Hybrid; GBP 21.000 - 25.000; Vollzeit

Zusammenfassung

Urban Practice in Inverness is seeking a friendly receptionist to support patients, doctors and the practice team. You will provide timely, efficient, and helpful assistance on a daily basis. Full training will be provided.

Nat5 English and Maths, and strong computer skills are required; weekend work is not involved. The role includes adapting to priorities and maintaining patient confidentiality within a busy practice.

Qualifikationen

• Nat5 English and Maths, or equivalent qualification.
• Computer knowledge.
• Excellent communication skills.
• Experience of dealing with the public.
• An eye for detail.

Aufgaben

• Provide timely, efficient, knowledgeable reception support to patients and staff.
• Input and access data in various computer systems.
• Respond clearly and concisely to patient enquiries.
• Work as part of the reception team and maintain confidentiality.

Kenntnisse

Excellent communication skills

Experience of dealing with the public

Multitasking

Teamwork

Confidentiality

Ausbildung

Nat5 English and Maths

Jobbeschreibung

43 Southside RoadInverness IV2 4XA

Closing Date 30/10/26

The Role:

The job role is to provide support to our patients, doctors, practice manager and the rest of the team, by offering timely, efficient, knowledgeable and helpful assistance on a daily basis, as part of the reception team. Previous experience of working in a medical practice would be highly desirable, but not essential as full training will be provided.

Who We Are:

We are a friendly, busy General Practice Surgery, based in the city of Inverness. We have an exciting opportunity for the right person to join our team.

Your Qualities:

If you are able to perform the following, then you are welcome to apply!

• Ability to work shifts on weekdays any time between 7:45 am and 6pm (no weekends!)
• Can adapt to new systems and procedures
• Can change workload to match changing priorities
• Input and access data in various computer systems
• Understand patient enquiries and provide clear, concise responses
• Able to communicate with patients and staff at all levels
• Work as a team with other Administrators
• Focus attention on details
• Maintain confidentiality at all times
• Being able to multitask

Must Haves:

• Nat5 English and Maths, or equivalent qualification
• Computer knowledge
• Excellent communication skills
• Experience of dealing with the public
• An eye for detail

Urban Practice