Reception Manager

NHS Scotland; Bonnybridge; Remote; GBP 8,700 - 16,000; Part time

Job summary

Antonine Medical Practice in Bonnybridge is seeking a Reception Manager to lead the reception team within our friendly GP practice. You will ensure smooth front-desk operations, coordinate with clinical and admin staff, and uphold a welcoming patient experience.

The role requires line-management experience, strong IT and organisational skills, and the ability to work both independently and as part of the Practice Team. Hours are 16-22 weekly, with a salary dependent on experience.

Qualifications

• Experience of direct line management of staff.
• Excellent communication skills with patients and staff.
• Initiative to work independently as well as in a team.
• Excellent organisational and IT skills.

Responsibilities

• Lead, supervise and direct a team of receptionists.
• Support management in delivering practice objectives.
• Present a positive, friendly image to patients and visitors.
• Undertake a variety of administrative duties to aid the practice.
• Facilitate communication between patients and health care teams.

Skills

Staff management

Communication skills

IT skills

Teamwork

Job description

Our small GP practice is looking to recruit a Reception Manager to join our Practice Team. We are a friendly team of experienced GPs, nursing staff, administrative staff and supporting staff.

Applicants should have experience of direct line management of staff, excellent communication skills and should have the initiative to work on their own as well as part of a team. Excellent organisational and IT skills are essential. Previous GP Practice/NHS experience would be desirable but not essential.

JOB PURPOSE:

• To be responsible for the leadership, supervision and direction of a team of receptionists, ensuring all reception duties are performed effectively and to the required standard.
• Support the management team in delivering practice objectives.
• Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
• Undertake a variety of administrative duties to assist in the smooth running of the Practice.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

Holiday/sickness cover will be required therefore a degree of flexibility is required.

The post is for 16-22 hours per week, exact hours are open to negotiation for the right candidate.

Salary will be dependent on experience.

Informal visits to the practice are encouraged, please contact Natalie Galante on 01324 812315 to arrange a suitable time.

Antonine Medical Practice, Bonnybridge Health Centre, Larbert Road, Bonnybridge FK4 1ED

Closing date 17 th November 2026. We do reserve the right to close the advertisement early if we receive a high volume of suitable applications

Please note that only those shortlisted for interview will be contacted after the closing date

Urban Practice