Receptionist

Thesleff Group; Greater London; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Competitive hourly pay

Flexible part-time hours

28 days paid holiday (pro-rata)

Pension scheme including employer

Complimentary meals on duty

Dining discount 50%

Training and development

Career progression

Inclusive culture

Team events

Job summary

Los Mochis Notting Hill, part of Thesleff Group, is seeking a friendly Receptionist to be the welcoming face of the venue. You will manage reservations, greet guests, and coordinate seating to ensure smooth service during each shift.

This role suits someone who thrives in a fast-paced hospitality environment and enjoys engaging with guests while delivering exceptional experiences. Ideal candidates will have experience in premium hospitality, excellent communication skills, and fluent English.

Qualifications

• Previous experience as a Host/Hostess or in premium hospitality.
• Excellent communication and interpersonal skills.
• Fluent English; additional languages are advantageous.

Responsibilities

• Welcome guests with warmth, professionalism, and genuine hospitality.
• Manage reservations and guest enquiries efficiently.
• Coordinate seating arrangements to maximise guest experience and operational flow.
• Maintain accurate reservation records and waitlists.
• Build positive relationships with guests and anticipate their needs.
• Communicate effectively with restaurant management and service teams.
• Ensure reception and waiting areas are presented to the highest standards.
• Handle guest requests and concerns confidently and professionally.

Skills

Hospitality experience

Customer service

Communication skills

Multitasking

English fluent

Job description

Receptionist – Los Mochis Notting Hill

Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, blending Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness, and Mexican flavours with Japanese techniques.

Located in the heart of Notting Hill, Los Mochis is renowned for delivering exceptional dining experiences through outstanding food, warm hospitality, and an energetic atmosphere. We are passionate about creating memorable moments for every guest who walks through our doors.

We are looking for a friendly and professional Part-Time Host / Hostess to join our front-of-house team and become the welcoming face of Los Mochis.

The Role

As a Receptionist, you will be the first point of contact for our guests, creating a warm and memorable first impression from the moment they arrive.

Working closely with the Restaurant Management team and front-of-house colleagues, you will manage reservations, coordinate guest seating, and help ensure the smooth flow of service throughout each shift. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys engaging with people while delivering exceptional guest experiences.

Key Responsibilities

• Welcome guests with warmth, professionalism, and genuine hospitality
• Manage reservations and guest enquiries efficiently
• Coordinate seating arrangements to maximise guest experience and operational flow
• Maintain accurate reservation records and waitlists
• Build positive relationships with guests and anticipate their needs
• Communicate effectively with restaurant management and service teams
• Ensure reception and waiting areas are presented to the highest standards
• Handle guest requests and concerns confidently and professionally

Requirements

• Previous experience as a Host / Hostess or within a premium hospitality environment
• Passion for hospitality and delivering exceptional guest experiences
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Fluent English; additional languages are advantageous
• Positive, professional, and proactive attitude
• Ability to thrive in a fast-paced restaurant environment
• Current right to work in the UK

Benefits

• Competitive hourly pay
• Flexible part-time working hours
• 28 days paid holiday (pro-rata)
• Pension scheme including employer contributions
• Complimentary meals whilst on duty
• 50% dining discount when visiting with family and friends
• Internal training and development opportunities
• Clear career progression pathways within Thesleff Group
• People-focused and inclusive culture
• Regular team celebrations and social events

About Thesleff Group

Thesleff Group is home to some of London's most exciting hospitality concepts, including Los Mochis, Juno, Luna, Viajante87, Sale e Pepe Mare, and newest recent opening MA/NA Mayfair. We are passionate about creating unforgettable guest experiences while providing our teams with opportunities to learn, develop, and build rewarding careers.

Equal Opportunities

Thesleff Group is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from suitably qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, gender identity, sexual orientation, or any other protected characteristic. We believe that diversity strengthens our business and helps us deliver exceptional experiences for our guests and teams alike.