Receptionist

Workman; Glasgow; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Study support (where applicable)

Discretionary annual bonus and salary

Healthcare, life insurance & wellness

Long service holidays

Gym membership

Cycle to work

Birthdays off

Firm-wide Christmas party

Referral bonus

Job summary

Workman is seeking a professional Receptionist for our head office in Glasgow. You will be the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional environment while supporting daily office operations.

Full-time, Monday to Friday, 9:00am–5:00pm. You will manage calls, coordinate room bookings, handle post and deliveries, and provide administrative support across the team. Experience in a professional services setting is preferred.

Qualifications

• Previous reception/front-of-house or customer service experience.
• Excellent communication and interpersonal skills.
• Professional appearance and manner.
• Strong organisational skills and ability to multitask.
• Proficient with Microsoft Office applications (Outlook, Word, Excel).
• Reliable, proactive, and able to work independently.

Responsibilities

• Greet clients, visitors and employees in a professional and courteous manner.
• Answer and direct incoming calls to the appropriate team members.
• Coordinate and prepare meeting rooms for client meetings.
• Handle post, deliveries, and couriers.
• Maintain a tidy, professional reception and client-facing area.
• Provide administrative support to the wider team as required.
• Manage stationary orders and inventory.
• Sign in visitors and ensure compliance with office procedures.
• Monitor and stock office sundries.
• Produce Purchase Orders and check invoices for office supplies.
• Handle property keys stored in the office.
• Assist office-based teams as needed.

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Microsoft Office

Independent worker

Tools

MS Office (Outlook, Word, Excel)

Job description

We are seeking a professional, friendly, and highly organised Receptionist to join our head office team in Glasgow.

As the first point of contact for clients, visitors, and employees, you will play a key role in creating a welcoming and professional environment while supporting the smooth day-to-day running of the office.

Hours: Full Time - Monday - Friday 9:00am to 5:00pm

Day to day, you’ll

• Welcome clients, visitors, and guests in a professional and courteous manner.
• Manage incoming calls and direct enquiries to the appropriate team members.
• Coordinate meeting room bookings and prepare rooms for client meetings.
• Handle incoming and outgoing post, deliveries, and couriers.
• Maintain a tidy and professional reception and client-facing environment.
• Provide administrative support to the wider team as required
• Managing stationary itinerary, orders and storage.
• Ensure all visitors are signed in and comply with office procedures.
• Ensuring all office sundry items are always checked and stocked appropriately.
• Responsible for producing Purchase Orders and checking invoice for office supplies.
• Be responsible for managing property keys, held in the office.
• Assist the office based teams as required.

What we expect of you

• Previous reception, front-of-house, or customer service experience, ideally within a professional services environment.
• Excellent communication and interpersonal skills.
• Professional and polished appearance and manner.
• Strong organisational skills with the ability to multitask effectively.
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Reliable, proactive, and able to work independently.

Our core belief

Great Workmanship starts with getting the fundamentals right.

Even though we're in the property business, we're all about the people.

Everything we do is built on collaboration, empowerment, autonomy, and integrity - not just words, but how we actually work.

Why Workman?

• Study support (where applicable)
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.

About Workman

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on our unique skill sets.

Equal opportunities

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.

This job description does not form part of your contract of employment and the duties may be amended from time to time