Receptionist

SeeMeHired.com; Dungannon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Market-leading salary

Performance-related bonus

30 days annual leave

Pension provision

Life insurance

Healthcare benefits

Cycle to Work

Long service awards

Enhanced maternity/paternity leave

Career progression opportunities

Job summary

Donnelly Group is looking for a professional Receptionist & Administrator to be the first point of contact for visitors, customers and suppliers. The role combines front-desk reception with essential administrative duties across the organisation, requiring excellent communication, strong organisation, and attention to detail.

The position is full-time, five days per week, Monday to Thursday 9:00–17:30 and Friday 9:00–17:00, based in the UK with potential for cross-department collaboration and

Qualifications

• Required: Right to work in the UK; GCSE Maths and English or equivalent.
• Experience in receptionist/administrative/customer service roles preferred.
• Excellent IT skills with Microsoft packages.

Responsibilities

• Answer, screen and direct incoming calls to relevant people.
• Welcome visitors in a professional manner and ensure safety procedures are followed.
• Manage incoming/outgoing mail and book travel for colleagues.
• Provide general administrative support and maintain records and databases.
• Order and maintain office supplies and stationery.

Skills

Excellent verbal and written comms

Organisational skills

Time-management

Prioritise tasks

Attention to detail

Education

GCSE Maths and English

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Receptionist

We are seeking a professional, organised, and friendly Receptionist & Administrator to join our team. As the first point of contact for visitors, customers, and suppliers, you will play a key role in creating a positive impression of the business while providing administrative support across the organisation.

The successful candidate will be highly organised, have excellent communication skills, and be capable of managing a variety of administrative tasks in a busy office environment.

This is a full-time position, working five days per week, Monday to Thursday, from 9:00am to 5:30pm & Friday from 9:00am to 5:00pm.

About the role

Key Responsibilities

Reception Duties

• Answer, screen, and direct incoming telephone calls to the relevant people.
• Welcome all visitors & customers in a professional & courteous manner, ensuring all visitors comply with company safety procedures.
• Manage incoming and outgoing mail.
• Book & manage travel arrangements for colleagues when required.

Administrative Duties

• Provide general administrative support to management and office staff.
• Manage deliveries & collections of hire vehicles on behalf of a TBC client. This includes corresponding by email or telephone, also updating vehicle information on all required systems.
• Maintain accurate records, filing systems & company documents.
• Assist with data entry and updating internal databases
• Order and maintain office supplies and stationery.
• Booking customer’s vehicles in for yearly check

General Responsibilities

• Maintain confidentiality of company and employee information.
• Support continuous improvement of office processes and administration.
• Work collaboratively with colleagues across all departments.
• Undertake other duties appropriate to the role as required.

Skills & Experience

Essential

• Previous experience in a receptionist, administrative, or customer service role.
• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to prioritise tasks and work independently.
• High level of accuracy and attention to detail.

Desirable

• Experience working within a manufacturing, engineering, or office environment.
• Familiarity with document management systems and office procedures.

Personal Attributes

• Friendly, professional, and approachable.
• Reliable and trustworthy.
• Well-organised with a proactive attitude.
• Strong interpersonal skills and a customer-focused approach.
• Able to work effectively as part of a team.

What We Offer

• Market-leading salary plus performance-related bonus
• 30 days annual leave
• Pension provision
• Life insurance cover
• Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
• Cycle to Work Scheme
• Long Service Awards
• Enhanced maternity & paternity leave
• Job security, work-life balance, and clear career progression opportunities

Additional Information

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.

Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.

Equal Opportunities

TBC is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.

About the company

We design, build and deliver with intelligence, empathy & care.

Required Criteria

• Right to work in the UK
• Excellent Communication Skills
• GCSE Maths and English or equivalent
• Strong organisational skills
• Ability to plan and organise workload effectively
• Excellent IT skills, experience using Microsoft packages

Desired Criteria

• 6months - 1year experience of operating a busy switchboard
• Previous customer service experience

Skills you'll need

• Reception skills
• IT skills
• Attention to detail
• Planning and Organising
• Communication