Office Administrator

SeeMeHired.com

Magherafelt

On-site

GBP 18,000 - 23,000

Full time

10 days ago

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Benefits offered by this job

Attractive salary + Annual Bonus
Private healthcare & EAP from day 1
Enhanced annual leave entitlements and
Holiday Purchase Scheme
Company Branded Clothing
Access to tech & cycle to work schemes
Enhanced family friendly leave
Employee savings scheme
Employee discount scheme
Length of Service gifts

Job summary

Tobermore is seeking an Office Administrator to provide accurate administrative support across a busy sales office at Tobermore HQ.

You will handle general office duties, data entry, reception, travel and diary management for senior staff, and coordinate meetings and events while delivering excellent customer service.

The role requires 5 GCSEs including English and Maths, strong organisational skills, and proficiency in MS Office; driving license is preferred.

Qualifications

  • 5 GCSEs including English & Maths A–C.
  • High attention to detail.
  • Adaptable to changing priorities.
  • Strong multi-tasking and organisational skills.
  • Ability to work as part of a team and independently.
  • Great communication skills.
  • Good interpersonal skills.
  • Ambitious and keen to succeed.
  • Self-motivated.
  • Trustworthy.
  • Full and valid UK driving license.
  • Minimum 1 year's experience in a similar role.
  • Proficient in MS Office to include Excel.
  • Experience managing inbound calls.

Responsibilities

  • General office and administration duties as required.
  • Coordinating tasks and following relevant processes as required.
  • Respond to and make phone calls to/from customers & respond to email enquiries/requests in a professional manner.
  • Accurate data input into relevant systems, e.g. quotes, orders and maintaining accurate records.
  • Communicate with and build strong relationships with internal and external stakeholders.
  • Provide cover for other job roles within the office when required within your capabilities.
  • Competent user of MS Office packages (Outlook, Word, Excel).
  • Competent user of Tobermore Navision and Dynamics software once training has been completed.
  • Meeting, greeting and registering all clients and visitors at reception and directing them as appropriate.
  • Supporting the arrangements for meetings, company events and other functions, including the preparation of paperwork and other materials as required.
  • Liaising with suppliers regarding the catering and refreshment requirements for meetings and other functions.
  • Providing travel support to all relevant staff, ensuring accuracy as a top priority.
  • Providing administrative support to senior management and executive-level staff through the business, ensuring diary management and travel management are a top priority.
  • Providing support and assistance to senior management and executive-level staff for hosting customer visits to HQ. Liaise with all the relevant people involved.
  • Demonstrate the company values (H.E.A.R.T) in every task and colleague/customer interaction daily.
  • Carry out tasks as required and deemed within your competence by your manager.

Skills

Attention to detail
Time management
Communication
Teamwork

Education

5 GCSEs including English & Maths
A-levels (desirable)

Tools

MS Office (Excel, Outlook)
CRM experience (desirable)

Job description

Office Administrator

Job Title: Office Administrator

Reports To: Various

Location: Tobermore HQ

Job Summary:

This role provides administrative support to support the internal teams to provide an accurate and efficient administration service within a busy sales office.

About the role

Responsibilities:

The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed. Tasks are not in any particular order, therefore the sequence which they appear should not be interpreted as indicating priority or relative importance.

  • General office and administration duties as required.
  • Coordinating tasks and following relevant processes as required.
  • Respond to and make phone calls to/from customers & respond to email enquiries/requests in a professional manner.
  • Accurate data input into relevant systems, e.g. quotes, orders and maintaining accurate records.
  • Communicate with and build strong relationships with internal and external stakeholders.
  • Provide cover for other job roles within the office when required within your capabilities.
  • Competent user of MS Office packages (Outlook, Word, Excel).
  • Competent user of Tobermore Navision and Dynamics software once training has been completed.
  • Meeting, greeting and registering all clients and visitors at reception and directing them as appropriate.
  • Supporting the arrangements for meetings, company events and other functions, including the preparation of paperwork and other materials as required.
  • Liaising with suppliers regarding the catering and refreshment requirements for meetings and other functions.
  • Providing travel support to all relevant staff, ensuring accuracy as a top priority.
  • Providing administrative support to senior management and executive-level staff through the business, ensuring diary management and travel management are a top priority.
  • Providing support and assistance to senior management and executive-level staff for hosting customer visits to HQ. Liaise with all the relevant people involved.
  • Demonstrate the company values (H.E.A.R.T) in every task and colleague/customer interaction daily.
  • Carry out tasks as required and deemed within your competence by your manager.

This job description is not exhaustive and serves only to highlight the main requirement of the post holder. The job description will be reviewed regularly and may be subject to change.

Some of the Key Benefits of joining us

Along with the great pay, you'll enjoy opportunities for growth and training. we also offer a range of extra benefits to make your time with us even better:

  • Attractive salary + Annual Bonus
  • Private healthcare & Employee Assistance Programme (EAP) from day 1
  • Enhanced annual leave entitlements and additional loyalty holidays
  • Holiday Purchase Scheme
  • Company Branded Clothing
  • Access to tech & cycle to work schemes
  • Enhanced family friendly leave
  • Employee savings scheme
  • Employee discount scheme
  • Length of Service gifts

Please note: We are unable to offer visa sponsorship at this time, as we do not hold a sponsorship licence and do not have roles that meet the criteria for sponsorship under the Skilled Worker visa route. All applicants must have the current right to work in NI.

We may close vacancies early where we receive significant numbers of applications, in order to support efficient shortlisting.

About the company

Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.

Tobermore is an equal opportunities employer.

Required Criteria
  • 5 GCSE’s including English & Maths A – C or equivalent.
  • High attention to detail
  • Adaptable to changing priorities
  • Strong multi-tasking and organisational skills
  • Ability to work as part of a team and independently
  • Great communication skills
  • Good interpersonal skills
  • Ambitious and keen to succeed
  • Self-motivated
  • Trustworthy
  • Full and valid UK driving license
  • Minimum 1 years' experience in a similar role.
  • Proficient in the use of MS Office to include excel
  • Experience managing inbound calls.
Desired Criteria
  • A-levels
  • Experience using a computerised CRM system
  • Experience communicating via telephone, email or face to face with customers
  • CRM experience
  • Telephone experience
  • Excellent administration skills
  • Experience with flight, accommodation, and travel bookings
Skills you'll need
  • Time Management/Organisational skills
  • Attention to detail
  • Communication
  • Teamwork
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