Receptionist

Mydentist; Poynton; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly pay £12.97

25 days holiday + bank holidays

Health & wellbeing support

Staff discounts

Training & development

Stable hours & work-life balance

Job summary

mydentist invites you to join our First Avenue practice in Poynton as a receptionist. You will greet patients face-to-face and on the phone, ensuring smooth appointment flow and clear information for every customer.

This full-time role is 40 hours per week, 08:30-17:30 with a 1-hour lunch. We offer £12.97 per hour, holidays to 25 days plus bank holidays, wellbeing support, staff discounts, and training opportunities to help you grow within a modern, community-focused practice.

Qualifications

• What you’ll need: friendly, caring and compassionate demeanor.
• Organised and able to multitask and meet KPI targets.
• Strong relationship-building and interpersonal skills.
• Comfortable learning and using computer systems.
• Confident in a fast-paced reception environment.
• Ability to diffuse challenging situations and learn about services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Communication

Organization

Relationship building

Computer systems

Resilience under pressure

Job description

Your future, as a receptionist at mydentist

You’ll be joining us at our First Avenue practice in Poynton, SK12 1YP. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk. The working pattern for this role is full time 40 hours; Monday to Friday 08:30-17:30 with 1 hour lunch. Our practice offers Brand new state of the art practice, with modern surroundings A convenient location in the heart of the Poynton community, bus stops and parking options are nearby mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

What we offer

• £12.97 per hour
• Holidays rising to 25 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities
• With stable hours and a great work life balance

What you’ll be doing

• Welcome customers warmly – in person and over the phone
• Keep appointments running smoothly and efficiently so everything flows well for the team
• Share clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

About you

• Friendly, caring and compassionate
• Organised; can multitask and work towards KPI’s
• Great at building relationships
• Comfortable using computer systems (training provided)
• Confident at working in a fast-paced environment
• Able to diffuse challenging situations
• Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.

Here at mydentist we take pride in the outstanding care we provide for patients and in the investments we’re making across our practices and in the way our teams support each other. We're transforming how we deliver dentistry. Investing in modern practices and the latest technology, devoting time to learning and development and creating a space for every colleague to be themselves and grow. A place where teams achieve together and respect one another, all of us working together to help the nation smile.

Life at mydentist

We care about the future of everyone at mydentist. With more than 530 modern practices across the UK, each with its own friendly and experienced team, a dedicated Support Centre and the mydentist Academy, you’ll be part of a supportive, inclusive, and collaborative culture, where respect for each other is a given, and your work-life balance is always a priority. It’s easy to see why your future is at mydentist.