Receptionist

TN United Kingdom; Chesham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Receptionist to join their vibrant team. This full-time role at a beautiful estate involves creating memorable guest experiences through exceptional service. You'll greet guests warmly and ensure their needs are met with attention to detail. Enjoy benefits like free meals, discounted stays, and opportunities for career progression. If you thrive in a dynamic environment and share a commitment to excellence, this position offers a chance to make a real impact in hospitality.

Benefits

Free meals on duty

Complimentary use of Leisure Club facilities

Extra paid day off for your birthday

Annual 2-night stay with dinner

£50 colleague rates for overnight stays

28 days holiday (increasing to 33 days)

Access to discounts via Benefits portal

Career progression opportunities

Employee Assistance Programme

Company Life Assurance scheme

Qualifications

• Previous experience in hospitality or a similar role.
• Effective communication skills and ability to build relationships.

Responsibilities

• Provide exceptional customer service and handle guest requests.
• Greet guests and ensure their stay is memorable.

Skills

Customer Service

Effective Communication

Punctuality

IT Proficiency

Education

Experience in Hospitality

Tools

Opera Software

Job description

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De Vere Latimer Estate

has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation.

Your Commute:

we're just 5 minutes from J18 of the M25, but we are also close to public transport in the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe.

At De Vere,

we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Are you passionate about creating memorable guest experiences?

Join our team as a Receptionist at De Vere Latimer Estate and play a crucial role in ensuring our guests' expectations are not only met but exceeded. In return, you will receive £12.48 per hour plus excellent benefits including free meals on duty, £50 staff stays with De Vere Hotels, and free use of our leisure facilities.

As a Receptionist,

you'll be the friendly face that greets our guests, making them feel welcome from the moment they arrive. Your mission will be to provide exceptional customer service, handle guest requests efficiently, and go above and beyond to ensure their stay is memorable.

This is a full-time position requiring flexibility in working hours, including early shifts (7am-3:30pm), late shifts (2:00pm-10:30pm), and middle shifts (10am-6:30pm), on a rota basis including weekends.

What we look for in a Receptionist:

• Previous experience in hospitality or a similar role, demonstrating your ability to provide exceptional guest service.
• Effective communication skills and the ability to build strong relationships with colleagues and guests.
• Punctuality and good personal presentation.
• Proficiency in IT software; familiarity with Opera is advantageous but not essential as training will be provided.

Above all, if you share our values of being warm, genuine, anticipating guest needs, and paying attention to every detail, we invite you to join our team at De Vere and deliver exceptional guest experiences every day.

The Pay & Benefits:

At De Vere, we pay attention to the thoughtful details that inspire loyalty among our colleagues. We are proud to offer the following benefits for the role of Receptionist:

• £12.48 per hour
• Free meals on duty in our colleague dining facilities
• Complimentary use of the Leisure Club facilities
• Extra paid day off for your birthday and a £20 love to shop voucher
• Annual 2-night stay with dinner in a De Vere property of your choice, plus rewards for long service
• £50 colleague rates for overnight stays and 50% discount on Food & Beverage
• 28 days holiday (increasing to 33 days)
• Venue closure over Christmas
• Access to discounts via our Benefits portal
• Career progression opportunities, including Apprenticeships and study support
• Employee Assistance Programme with free counselling
• Financial wellbeing platform Wagestream
• Recognition programs and team events
• Company Life Assurance scheme