Outpatients Receptionist/Booking Co-Ordinator - Amersham

Buckinghamshire Healthcare NHS Trust; Chesham Bois; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic Patient Access Team as an Outpatients Receptionist. Your role will involve welcoming patients, managing appointments, and supporting administrative tasks. This position offers opportunities for personal development and training in various areas, contributing to a rewarding career in healthcare.

Benefits

Opportunities for learning and career development

Flexible working options

Generous annual leave

Health and wellbeing services

Qualifications

• Enthusiastic and self-motivated individual needed.
• Experience in patient interaction and administrative duties.

Responsibilities

• Welcoming patients and checking vital information.
• Arranging outpatient appointments and communicating with patients.

Skills

Communication

Teamwork

Job description

An exciting opportunity has arisen for an enthusiastic, personable, dynamic, and self-motivated individual to join the Patient Access Team as an Outpatients Receptionist.

The role involves welcoming patients to our department, booking outpatient appointments, and handling administrative duties related to follow-up processes.

You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support your ongoing personal development.

Responsibilities include:

1. Welcoming patients, checking vital information on their records, and updating as necessary.
2. Following process-specific procedures for patient follow-up appointments.
3. Preparing for the Oral/Orthodontic clinic, a weekly task, and updating as needed.
4. Working as part of a team to complete daily workload.
5. Arranging outpatient appointments using the Choose and Book system, including confirming, cancelling, and rescheduling appointments.
6. Communicating effectively with patients regarding their appointments via email, phone, or letter.
7. Arranging transport and translation services when necessary.

Additional Information:

Listen to why colleagues think we are a great place to work! - BHT - A great place to work

What Buckinghamshire Healthcare NHS Trust offers:

• Opportunities for learning and career development.
• Flexible and agile working options, NHS benefits including generous annual leave, pension, and discount schemes.
• Health and wellbeing services to support a healthy workforce.

Why work for us?

• We promote inclusion and encourage applicants from diverse backgrounds.
• We value differences and foster a respectful workplace.
• Diversity enhances outcomes for the communities we serve.

For further details or informal visits, contact:

Name: Tayaba Rani
Job title: Site Co-Ordinator
Email: [e-mail]
Telephone: [phone]