Receptionist

Future-Inn-Cardiff; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted stays

Training provided

Food on shift

50% food discount for you and up to 3

Staff of the Month

Long service bonus

Refer a friend bonus

Job summary

Future-Inn-Cardiff in Cardiff is seeking a receptionist to handle front-desk duties with a focus on outstanding customer service. You will be comfortable with Microsoft Office applications and managing databases, contributing to a smooth arrival and stay experience for guests.

The role emphasizes flexibility, reliability, and a professional, team-oriented approach in a busy hospitality environment. Compensation is to be discussed, with opportunities to grow within our hotels and conference

Qualifications

• Experience as receptionist in a corporate environment is preferred.
• Excellent customer service skills and proficient with Microsoft Office and databases.

Responsibilities

• General hotel reception duties.
• Provide excellent customer service and professional image.
• Able to work in a team and also independently.

Job description

All staff within our company are offered the followingbenefits:

• Generously discounted stays in any of our hotels
• Comprehensive training designed to unlock your potential
• Food on shift
• 50% Discount on food for you and up to 3 guestsin any of our restaurants
• Opportunity to win Staff of the Month
• Pay Bonus for Long Service
• £150 for referring a friend to work with us

The Role

We are currently looking for a Receptionist. Your role will consist of general hotel reception duties, however excellent customer service skills and being proficient with Microsoft packages including the use of databases are essential.

The ideal candidate will already be a receptionist in a corporate environment, have a passion for customer service and be professional and well organised.

You will be flexible, reliable, enthusiastic with a passionfor hospitality and be able to work in a team and also independently.

Our hotels and Conference Centres are busy establishments, therefore this is very much a hands on role.

A copy of our privacy notice can be found on our website

Compensation: To be discussed