Receptionist

Wiltshire Council; Cardiff; On-site; GBP 26,000 - 27,000; Part time

Job summary

Wiltshire Council is seeking a part-time Receptionist for our Cardiff site. You will be the first point of contact for visitors, delivering a warm welcome and assisting with enquiries.

The role involves a rota of early mornings, evenings, weekends and bank holidays with flexible hours. A commitment to excellent customer service and strong organisational skills are essential to helping run our leisure facility smoothly.

Qualifications

• Flexible, reliable individuals ready to work part-time on a rota.
• Commitment to delivering excellent customer service.
• Ability to work early mornings, evenings, weekends and bank holidays.
• Good communication and organisational skills.

Responsibilities

• First point of contact for visitors.
• Create a welcoming atmosphere and assist inquiries.
• Promote Wiltshire Council services and products.
• Maintain an efficient, tidy reception area.
• Provide friendly, professional service daily.

Skills

Customer service

Communication

Reliability

Job description

Receptionist

Application deadline: 2026-10-20

Location: Cardiff, South Glamorgan, GB

Postcode: CF10 1

Application contact: Any

Employer: Wiltshire Council

Closing date: 2026-11-17T19:12:09.483

Salary and Hours

Salary: £26,016 - £26,847 pro rata (Plus 10% unsocial hours for qualifying shifts)

Hours per week: Various hours

Interview Date

To be confirmed following shortlisting

Job Overview

Be part of something extraordinary as we prepare to open one of the newest and most impressive leisure facilities in the area. The facility will become a hub for health, wellbeing, and community activity, and we're looking for talented, motivated individuals who want to be part of something special.

Whether you're looking to develop your career, make a positive impact in the community, or be part of an ambitious and forward-thinking team, this role could be perfect for you.

What We're Looking For

We are looking for enthusiastic and reliable individuals to join our team on a part-time basis. These positions are worked on a rota system and will involve a mixture of shifts to meet the needs of the business, including early mornings, evenings, weekends, and bank holidays. Flexibility and a commitment to delivering excellent customer service are essential.

Role Responsibilities

• Our receptionists are the first point of contact for our visitors.
• With their warm smiles they help create a welcoming atmosphere, ready to assist with any inquiries and promote our services and products.
• Creating a positive and efficient environment is what truly matters to us.
• That's why our receptionists need to have the enthusiasm to provide excellent customer service and a knack for staying organised.
• Join our team and become the friendly face that represents our leisure centre, making a difference in the experiences of our visitors every day!

Why Us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

#s1-Gen

Salary: £26,016 - £26,847 pro rata (Plus 10% unsocial hours for qualifying shifts)

Hours per week: Various hours

Interview date: To be confirmed following shortlisting

Be part of something extraordinary as we prepare to open one of the newest and most impressive leisure facilities in the area. The facility will become a hub for health, wellbeing, and community activity, and we're looking for talented, motivated individuals who want to be part of something special.

Whether you're looking to develop your career, make a positive impact in the community, or be part of an ambitious and forward-thinking team, this role could be perfect for you.

We are looking for enthusiastic and reliable individuals to join our team on a part-time basis. These positions are worked on a rota system and will involve a mixture of shifts to meet the needs of the business, including early mornings, evenings, weekends and bank holidays. Flexibility and a commitment to delivering excellent customer service are essential.

Our receptionists are the first point of contact for our visitors. With their warm smiles they help create a welcoming atmosphere, ready to assist with any inquiries and promote our services and products.

Creating a positive and efficient environment is what truly matters to us. That's why our receptionists need to have the enthusiasm to provide excellent customer service and a knack for staying organised.

Join our team and become the friendly face that represents our leisure centre, making a difference in the experiences of our visitors every day!

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

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