Receptionist

Wiltshire Council; Melksham; Hybrid; GBP 19,000 - 20,000; Part time

Job summary

Wiltshire Council is seeking a friendly receptionist to be the first point of contact for visitors at a leisure centre. The role is casual with no fixed hours, paid hourly, and worked on an as-needed basis in a hybrid model with on-site and location-based duties.

The position offers hourly pay in the range of £13.48–£13.92 per hour, with a focus on delivering excellent customer service and maintaining an organised, welcoming environment for all visitors.

Qualifications

• Friendly and organised individual.
• Experience greeting visitors and providing excellent customer service.
• Flexibility to work as-needed basis as a casual worker.

Responsibilities

• Greet visitors and assist with inquiries to promote Wiltshire Council services.
• Create a welcoming environment and support visitors with information.
• Promote services and products as part of customer service.

Job description

Job Description

Salary: £13.48 - £13.92 per hour

Hours per week: 0 hours

Interview date: To be confirming following shortlisting

Are you a friendly and organised individual? If you enjoy greeting people and ensuring they have a positive experience, consider becoming a part of our team as a receptionist.

Our receptionists are the first point of contact for our visitors. With their warm smiles they help create a welcoming atmosphere, ready to assist with any inquiries and promote our services and products.

Creating a positive and efficient environment is what truly matters to us. That's why our receptionists need to have the enthusiasm to provide excellent customer service and a knack for staying organised.

Join our team and become the friendly face that represents our leisure centre, making a difference in the experiences of our visitors every day!

As a casual worker, you will have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the council is not obliged to offer you work.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Ricki Madden, Leisure Operations Manager, at [e-mail]

Application criteria

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.