Receptionist

Wiltshire Career Site; Melksham; Hybrid; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Disability Confident Employer

Hybrid working model

Job summary

Wiltshire Council is seeking a friendly receptionist on a casual, zero-hours basis. You will greet visitors, respond to inquiries, and promote our leisure centre services.

The role emphasizes a welcoming atmosphere and efficient, organised support in a hybrid work setting. As a casual worker, you will work on an as-needed basis with no fixed hours, in a workplace that blends on-site and flexible admin time, per Wiltshire Council’s model.

Qualifications

• Friendly and organised approach.
• Experience greeting visitors and handling inquiries.
• Positive, guest-focused attitude and professional demeanour.

Responsibilities

• Greet visitors and ensure they have a positive experience.
• Provide information and respond to inquiries about services and products.
• Promote Wiltshire Council services and respond to basic questions.

Skills

Customer service

Reception duties

Communication

Organised

Job description

Salary:£13.48 - £13.92 per hour

Hours per week:0 hours

Interview date:To be confirming following shortlisting

Are you a friendly and organised individual? If you enjoy greeting people and ensuring they have a positive experience, consider becoming a part of our team as a receptionist.

Ourreceptionistsare the first point of contact for our visitors.Withtheirwarm smilestheyhelp create a welcoming atmosphere,ready toassistwithanyinquiriesandpromoteourservices and products.

Creating a positive and efficient environment is what truly matters to us.That’swhyourreceptionistsneedtohave theenthusiasmtoprovideexcellent customer service and a knack for staying organised.

Join our team and become the friendly face thatrepresentsourleisure centre, making a difference in the experiences of our visitors every day!

As a casual worker, you will have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council's requirements and your availability. You are not obligated to be available, and the council is not obliged to offer you work.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Ricki Madden, Leisure Operations Manager, at [e-mail]

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.