Receptionist

Future-Inn-Cardiff; Cardiff; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discounted stays at hotels

Comprehensive training

Food on shift

Food discount 50% for you and up to 3

Staff of the Month

Long service bonus

Referral bonus £150

Job summary

Future-Inn-Cardiff is seeking a receptionist to manage front-desk duties at our Cardiff hotels and conference centres. The role requires excellent customer service, professionalism, and ability to work both in a team and independently in a fast-paced hospitality setting.

The ideal candidate will have prior receptionist experience in a corporate environment and be proficient with Microsoft Office and databases. Training will be provided, and the position offers hands-on work in a busy team.

Qualifications

• Excellent customer service skills and proficiency with Microsoft packages including databases.

Responsibilities

• General hotel reception duties; hands-on role in a busy hotel environment.

Skills

Customer service

MS Office

Database proficiency

Tools

Database software

Job description

All staff within our company are offered the following benefits:

• Generously discounted stays in any of our hotels
• Comprehensive training designed to unlock your potential
• Food on shift
• 50% Discount on food for you and up to 3 guests in any of our restaurants
• Opportunity to win Staff of the Month
• Pay Bonus for Long Service
• £150 for referring a friend to work with us

The Role

We are currently looking for a Receptionist. Your role will consist of general hotel reception duties, however excellent customer service skills and being proficient with Microsoft packages including the use of databases are essential.

The ideal candidate will already be a receptionist in a corporate environment, have a passion for customer service and be professional and well organised.

You will be flexible, reliable, enthusiastic with a passion for hospitality and be able to work in a team and also independently.

Our hotels and Conference Centres are busy establishments, therefore this is very much a hands on role.

A copy of our privacy notice can be found on our website

Compensation: To be discussed