Full Time Receptionist

Devomn Hotel; Exeter; Hybrid; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Generous gratuities

Paid holiday

Employee discounts

Job summary

Devomn Hotel in Exeter is seeking a warm, professional Hotel Receptionist to be at the heart of the guest experience. You’ll welcome guests, answer inquiries and help ensure every stay starts smoothly, handling calls, bookings and front-desk tasks with a calm, smiling approach.

This full-time role offers £12.90 per hour for 30–37.5 hours per week, paid holiday and generous gratuities. Training will be provided; prior reception or admin experience is helpful but not essential.

Qualifications

• Strong attention to detail and organisational skills.
• Professional, approachable and adaptable.
• Excellent numeracy and computer skills, including use of Microsoft software.

Responsibilities

• Greeting and assisting visitors and clients in a professional manner.
• Managing incoming and outgoing calls, directing them to the appropriate person or department.
• Handling mail, deliveries, and couriers.
• Using booking systems for accommodation and our restaurant.
• Performing general administrative tasks such as data entry, hotel banking, filing, and photocopying.
• Maintaining a tidy and presentable reception area.

Skills

Attention to detail

Organisational skills

Professional demeanor

Adaptable

Reception experience

Tools

Microsoft Office

Job description

Hourly rate and hours per week: £12.90 per hour | 30 - 37.5 hours a week

Deadline to apply: 31st October 2026

Passionate about great hospitality? We’re looking for a warm, professional Hotel Receptionist. You’ll be at the heart of the guest experience—welcoming guests, answering inquiries, and making sure every stay gets off to a perfect start.

What will I be doing?

As a Receptionist, you'll be the welcoming face and voice of our organisation, providing essential administrative support and ensuring the smooth running of our front-of-house operations. This is a fantastic chance to develop excellent communication, customer service, and organisational skills.

Key Responsibilities:

• Greeting and assisting visitors and clients in a professional manner.


• Managing incoming and outgoing calls, directing them to the appropriate person or department.


• Handling mail, deliveries, and couriers.


• Using booking systems for accommodation and our restaurant.


• Performing general administrative tasks such as data entry, hotel banking, filing, and photocopying.


• Maintaining a tidy and presentable reception area.

What are we looking for?

• Strong attention to detail and organisational skills.


• Professional, approachable and adaptable.


• Previous experience in reception or office administration is desirable, but not essential, as full training will be provided.


• Excellent numeracy and computer skills, including use of microsoft software.

What’s in it for me?

• Generous gratuities.


• Paid holiday.


• Discounts with companies both near and far and employee discount.