Receptionist

onlyFE; Blackburn; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Eye tests

Gym discount

Bus travel discount

Family-friendly policy

Food outlets

Hair & Beauty discounts

Bakery products

Job summary

Blackburn College is seeking a receptionist to deliver a high-quality, responsive service to visitors and customers at the Training 2000 site. You will be the first point of contact for internal and external customers, in person and by telephone, and you will provide administrative support to the Central Services team as required.

Working hours are 22 hours per week, Monday to Thursday 7.45am to 1.15pm. The role requires Level 2 English and Maths, experience in a busy environment, and

Qualifications

• Level 2 qualifications in English and Maths.
• Experience in a busy, diverse environment and dealing with different stakeholders in Business Administration/Customer Service.
• Experience using Microsoft applications (Word, Excel, Outlook) and computerised administration systems.
• Excellent communication and people skills to engage with customers and visitors.

Responsibilities

• Welcome visitors and customers and provide a high-quality, responsive service.
• Handle telephone enquiries and route calls appropriately.
• Provide administrative support to the Central Services team as required.

Education

Level 2 qualifications in English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Computerised administration systems

Job description

We require a receptionist for our Training 2000 site to deliver a high-quality, responsive service to visitors and customers. You will be the first point of contact for internal and external customers, both in person and by telephone. You will also provide administrative support to the Central Services team as required.

Working hours for this roleare 22 hours per week, Monday to Thursday 7.45am to 1.15pm

What we are looking for

You should have Level 2 qualifications in English and Maths and experience of working in a busy, diverse environment, dealing effectively with different stakeholders in Business Administration/Customer Service. You should also have experience of using Microsoft applications (e.g. Word, Excel, Outlook) and using computerised administration systems. You must have excellent communication and people skills to engage with customers and visitors effectively and be able to work both independently and as part of a team.

What makes Blackburn College an Employer of choice?

You'll have access to a wide range of benefits and support, including, but not limited to:

• Employee Assistance Programme with a 24/7/365 helpline for advice and support
• Regular Staff Physical Activity Sessions and reduced-price gym membership
• Discounted Bus Travel with the Transdev Commuter Club
• Family-friendly policies
• Free eye tests and contribution to VDU-use-only glasses
• Several food outlets with a variety of menu choices
• A full range of discounted professional Hair & Beauty services provided by the Academy Salon
• Professional bakery offering a variety of fresh breads, cakes, and ready meals