Receptionist

Confidential; Blackburn; On-site; GBP 37,000 - 45,000; Part time

Benefits offered by this job

EAP 24/7 helpline

Gym membership discount

Cycle to Work

Bus travel discounts

Family-friendly policies

Eye tests subsidy

On-site eateries

Hair & beauty services

Bakery products

Job summary

Blackburn College is seeking a part-time Receptionist at our Training 2000 site to deliver a high-quality, responsive service to visitors and customers. You will be the first point of contact for internal and external customers, both in person and by telephone, and provide administrative support to the Central Services team.

Working hours are 22 hours per week, Monday to Thursday 7.45am to 1.15pm. The role requires Level 2 qualifications in English and Maths, experience in a busy environment,

Qualifications

• Level 2 qualifications in English and Maths.
• Experience in a busy, diverse environment dealing with stakeholders in Business Administration/Customer Service.
• Experience using Microsoft applications (Word, Excel, Outlook) and computerised administration systems.
• Excellent communication and people skills; able to work independently and in a team.

Responsibilities

• Be the first point of contact for visitors and customers, in person and by telephone.
• Provide administrative support to the Central Services team as required.
• Support a high-quality, responsive service at Training 2000 site.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Education

Level 2 English

Level 2 Maths

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Receptionist

£24,522 gross per annum pro rata

The Role

We require a receptionist for our Training 2000 site to deliver a high-quality, responsive service to visitors and customers. You will be the first point of contact for internal and external customers, both in person and by telephone. You will also provide administrative support to the Central Services team as required.

Working hours for this role are 22 hours per week, Monday to Thursday 7.45am to 1.15pm

What we are looking for

You should have Level 2 qualifications in English and Maths and experience of working in a busy, diverse environment, dealing effectively with different stakeholders in Business Administration/Customer Service. You should also have experience of using Microsoft applications (e.g. Word, Excel, Outlook) and using computerised administration systems. You must have excellent communication and people skills to engage with customers and visitors effectively and be able to work both independently and as part of a team.

What makes Blackburn College an Employer of choice?

You’ll have access to a wide range of benefits and support, including, but not limited to:

• Employee Assistance Programme with a 24/7/365 helpline for advice and support
• Regular Staff Physical Activity Sessions and reduced-price gym membership
• Cycle to Work Scheme
• Discounted Bus Travel with the Transdev Commuter Club
• Family-friendly policies
• Free eye tests and contribution to VDU-use-only glasses
• Several food outlets with a variety of menu choices
• A full range of discounted professional Hair & Beauty services provided by the Academy Salon
• Professional bakery offering a variety of fresh breads, cakes, and ready meals