Receptionist

Fire & Vine Hospitality; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% off food

Apprenticeship qualifications

Cycle to work

Employee wellbeing platform

Career development

Breakfast and dinner provided

Job summary

GAUCHO Birmingham is seeking an enthusiastic receptionist to join our fast-paced, high-end team. You will be the welcoming face for guests, handling arrivals and departures with warmth and professionalism, and supporting the reception team to deliver a memorable dining experience.

The role offers opportunities to grow within a hospitality-focused environment, with benefits including food discounts, career development, and an apprenticeship pathway.

Qualifications

• Be a team player
• Work well within a fast-paced environment
• Demonstrate a positive approach to own role and teamwork
• Be friendly, welcoming and approachable
• Be professional and respectful at all times
• Have fun and create a warm and welcoming atmosphere at reception

Responsibilities

• Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.
• Ensure all GAUCHO reservations are processed professionally and accurately.
• Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
• Be the face of GAUCHO and demonstrate service excellence through heightened hospitality

Skills

Team player

Positive attitude

Friendly and approachable

Fast-paced environment

Job description

GAUCHOis looking for an enthusiastic and experienced Receptionist to join our GAUCHO Birmingham team! The idealcandidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a teamdemonstratingempathy and kindness towards others. They will be a GAUCHOambassador.

Benefits and Training

• 50% off your food bill at all GAUCHO’s.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.

• Career development and progression.

• Breakfast and dinner provided on every shiftworked.

Key Responsibilitiesfor GAUCHOReceptionist

• Work with the reception team to offer anunforgettableexperience to all Gaucho guests on arrival, departure and during their visit.

• Ensure all GAUCHOreservations are processed professionally and accurately.

• Support andassistthe management team to maximise sales revenues through cover driving and business optimisation

• Be the face of GAUCHOanddemonstrateservice excellence through heightened hospitality

Requirements for GAUCHOReceptionist

• Be a team player

• Work well within a fast-paced environment

• Demonstrate a positive approach to own role and teamwork

• Befriendly,welcomingandapproachable

• Be professional and respectful at all times

• Havefunand create a warm and welcoming atmosphere at reception