Receptionist

Fire & Vine Hospitality; City Of London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

50% off meals

Apprenticeship scheme

Cycle to work scheme

Wellbeing platform

Career progression

Meals provided on shifts

Job summary

GAUCHO Canary Wharf is seeking an enthusiastic receptionist to deliver warm, exemplary hospitality in a busy, high-end setting. You will coordinate guest arrivals, manage reservations with care, and support team goals while representing the GAUCHO brand with a friendly, professional demeanor.

Join a team that values development, benefits such as dining discounts, apprenticeship opportunities, and wellbeing support, and creates a welcoming atmosphere on every shift.

Qualifications

• Be a team player.
• Work well within a fast-paced environment.
• Demonstrate a positive approach to own role and teamwork.
• Be friendly, welcoming and approachable.
• Be professional and respectful at all times.
• Have fun and create a warm and welcoming atmosphere at reception.

Responsibilities

• Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit.
• Ensure all GAUCHO reservations are processed professionally and accurately.
• Support and assist the management team to maximise sales revenues through cover driving and business optimisation.
• Be the face of GAUCHO and demonstrate service excellence through heightened hospitality.

Skills

Team player

Fast-paced environment

Positive attitude

Friendly and welcoming

Professional and respectful

Hospitality excellence

Job description

GAUCHOis looking for an enthusiastic and experienced Receptionist to join our GAUCHO Canary Wharfteam! The idealcandidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment. They will have an outgoing personality that works well within a teamdemonstratingempathy and kindness towards others. They will be a GAUCHOambassador.

Benefits and Training

• 50% off your food bill at all GAUCHO’s.

• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employeewellbeingplatform.

• Career development and progression.

• Breakfast and dinner provided on every shiftworked.

Key Responsibilitiesfor GAUCHOReceptionist

• Work with the reception team to offer anunforgettableexperience to all Gaucho guests on arrival, departure and during their visit.

• Ensure all GAUCHOreservations are processed professionally and accurately.

• Support andassistthe management team to maximise sales revenues through cover driving and business optimisation

• Be the face of GAUCHOanddemonstrateservice excellence through heightened hospitality

Requirements for GAUCHOReceptionist

• Be a team player

• Work well within a fast-paced environment

• Demonstrate a positive approach to own role and teamwork

• Befriendly,welcomingandapproachable

• Be professional and respectful at all times

• Havefunandcreate a warm and welcoming atmosphere at reception