Receptionist

Confidential; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Job summary

SF Partners are supporting an organisation in Witton, Birmingham, in recruiting a temporary Receptionist. The role is full-time, Monday to Friday, 8am to 5pm, at a pay rate of £13 per hour.

You will handle calls, greet visitors, manage meeting rooms, post and stationery tasks, process invoices into Nav, and support the admin team while upholding health and safety and a professional service. The ideal candidate will have reception experience, be well organised, adaptable, and proficient with Word

Qualifications

• Experience in a reception role.
• Well organised and able to meet deadlines.
• Adaptable to change and growing team.
• Excellent communication and ability to resolve issues promptly.
• Problem solving within remit and proactive help to others.
• Pro-active support to the admin team.
• Suggest improvements to processes.
• Competent with Word and Excel.

Responsibilities

• Answering incoming telephone calls and routing to the recipient.
• Screening calls and taking messages.
• Letting visitors onto site and meeting them.
• Managing meeting rooms and ensuring etiquette.
• Opening and distributing post; logging cheques; arranging courier collections.
• Replenishing stationery supplies and ordering business cards.
• Processing purchase invoices in Nav; distributing for approval; posting into Nav.
• Upholding health and safety and maintaining a professional service.

Skills

Reception experience

Organised

Adaptable

Communication

Problem solving

Team player

Process improvement

Word and Excel

Tools

Nav

Job description

SF Partners are supporting an organisation in Witton B6 that are looking to recruit a temporary Receptionist.

Working pattern: full time Monday to Friday - 8am - 5pm
Pay rate: £13 per hour

Main duties and responsibilities:

• Telephones:
  • Answering incoming telephone calls with due care and attention;
  • Routing calls to their recipient;
  • Screening calls; and
  • Taking messages.
• Visitors:
  • Letting visitors onto site;
  • Meeting and greeting visitors; and
  • Ensuring that the relevant visitor protocols are followed.
• Meeting Rooms:
  • Co-ordinating and managing the meeting rooms; and
  • Ensuring that the meeting room etiquette is followed.
• Post:
  • Opening (where appropriate) and distributing incoming post;
  • Logging cheques that have been received;
  • Arranging courier collection; and
  • Franking out-going post and preparing to be collected.
• Stationery:
  • Monitoring and replenishing the stationery supplies; and
  • Ordering business cards.
• Purchase Invoices:
  • Printing off purchase invoices in a timely manner and then scanning and recording them into Nav;
  • Distributing the invoices to the relevant recipient for approval; and
  • Posting approved invoices into Nav.
• To be part of the overall admin team ensuring that the department as a whole maintains the highest level of professionalism, integrity and service. This will include adhering to the clean desk policy and all other aspects that encourage the provision of a professional service to internal and external customers.
• To be responsible for upholding health and safety within the immediate work area, reducing risks and raising concerns to your manager.

The duties and responsibilities listed above would be those normally required of you. However, it is a condition of your employment that you undertake other reasonable tasks as and when the business dictates or when requested by your manager.

Core Skills & Competencies:

• Experience working within a reception function;
• Well organised and able to work to agreed deadlines;
• Adaptable - able to change to keep pace with company growth;
• Excellent communicate and escape issues as appropriate in a timely manner;
• Problem solving - solve problems where they are within your remit and inform your manager of actions taken;
• Pro-actively help others in the team when they need help;
• Continuously suggest improvements to processes; and
• Competent Word and Excel skills.