Receptionist

SF Partners; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Job summary

SF Partners are supporting an organisation in Witton, Birmingham, recruiting a temporary Receptionist to join the front desk team. The role is full-time, Monday to Friday, 8am–5pm, with a pay rate of £13 per hour.

You will answer calls, greet visitors, manage meeting rooms, handle post and invoices in Nav, and support a professional admin service. The successful candidate will be well-organised, communicative, and able to adapt to a growing company while upholding health and safety standards in

Qualifications

• Experience in a reception role or front desk environment.
• Organised and able to meet deadlines.
• Adaptable to changing demands and growth.
• Excellent communication and timely issue escalation.
• Proactive in supporting team members and improvements.
• Collaborative approach and willingness to help others.
• Willingness to suggest process improvements.
• Competent with Word and Excel.

Responsibilities

• Answer incoming telephone calls with care and route to the recipient.
• Greet and sign in visitors and enforce visitor protocols.
• Coordinate and manage meeting rooms and maintain etiquette.
• Open and distribute incoming post; log cheques; arrange courier; franking outgoing post.
• Monitor and replenish stationery; order business cards.
• Print, scan and record purchase invoices in Nav; route for approval; post in Nav.
• Be part of the admin team to maintain professionalism and service quality.
• Uphold health and safety in the immediate work area and raise concerns to your manager.
• Undertake other reasonable tasks as requested by management.

Skills

Reception experience

Well organized

Adaptable

Communication

Problem solving

Team player

Process improvement

MS Word

MS Excel

Nav

Tools

Nav

Job description

SF Partners are supporting an organisation in Witton B6 that are looking to recruit a temporary Receptionist.

Working pattern: full time Monday to Friday - 8am - 5pm

Pay rate: £13 per hour

Main duties and responsibilities:

• Telephones:
  • Answering incoming telephone calls with due care and attention;
  • Routing calls to their recipient;
  • Screening calls; and
  • Taking messages.
• Visitors:
  • Letting visitors onto site;
  • Meeting and greeting visitors; and
  • Ensuring that the relevant visitor protocols are followed.
• Meeting Rooms:
  • Co‑ordinating and managing the meeting rooms; and
  • Ensuring that the meeting room etiquette is followed.
• Post:
  • Opening (where appropriate) and distributing incoming post;
  • Logging cheques that have been received;
  • Arranging courier collection; and
  • Franking out-going post and preparing to be collected.
• Stationery:
  • Monitoring and replenishing the stationery supplies; and
  • Ordering business cards.
• Purchase Invoices:
  • Printing off purchase invoices in a timely manner and then scanning and recording them into Nav;
  • Distributing the invoices to the relevant recipient for approval; and
  • Posting approved invoices into Nav.
• To be part of the overall admin team ensuring that the department as a whole maintains the highest level of professionalism, integrity and service. This will include adhering to the clean desk policy and all other aspects that encourage the provision of a professional service to internal and external customers.
• To be responsible for upholding health and safety within the immediate work area, reducing risks and raising concerns to your manager.

The duties and responsibilities listed above would be those normally required of you. However, it is a condition of your employment that you undertake other reasonable tasks as and when the business dictates or when requested by your manager.

Core Skills & Competencies:

• Experience working within a reception function;
• Well organised and able to work to agreed deadlines;
• Adaptable - able to change to keep pace with company growth;
• Excellent communicate and elevate issues as appropriate in a timely manner;
• Problem solving - solve problems where they are within your remit and inform your manager of actions taken;
• Pro-actively help others in the team when they need help;
• Continuously suggest improvements to processes; and
• Competent Word and Excel skills.