Reception Supervisor — Flexible Hours & Employee Perks

La Mon Hotel & Country Club; Belfast City District; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Vacation

Paid time off

Flexible schedule

Employee discounts

Free parking

Competitive salary

Job summary

La Mon Hotel & Country Club in Northern Ireland is seeking a Reception Supervisor to oversee front desk operations, handle cash till balances, and ensure guest satisfaction. You will supervise reception staff, train team members, and maintain hotel standards across check-in/check-out, reservations, and guest inquiries.

The role emphasizes cash handling, balancing, and coordinating with management to deliver exceptional guest experiences in a four-star setting near Belfast.

Qualifications

• Right to Work in the United Kingdom.
• Good Command of English Language.
• Must have a professional appearance.
• Need transportation due to location.

Responsibilities

• To maintain and adhere to the company’s health and safety policies.
• To greet customers with a friendly and approachable manner.
• To supervise and support front desk receptionists during shifts.
• To train and coach front desk staff.
• To ensure facilities hygiene standards are maintained to hotel standards.
• To operate the reception computer and balance the cash till at the end of every shift.

Skills

Cost Management

Leading Teams

Exceptional Customer Service Skills

Business Computer Systems

Job description

La Mon Hotel & Country Club in Northern Ireland is seeking a Reception Supervisor to oversee front desk operations, handle cash till balances, and ensure guest satisfaction. You will supervise reception staff, train team members, and maintain hotel standards across check-in/check-out, reservations, and guest inquiries.

The role emphasizes cash handling, balancing, and coordinating with management to deliver exceptional guest experiences in a four-star setting near Belfast.