Hotel Porter

La Mon Hotel & Country Club

Belfast City District

On-site

GBP 18,000 - 23,000

Full time

41 hours ago

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Benefits offered by this job

Vacation days

Paid time off

Staff discounts

Free parking

Employee meals on shift

Training & development

Job summary

La Mon Hotel & Country Club in Northern Ireland is seeking a dedicated Hotel Porter to greet guests and residents, uphold service standards, and assist with daily operations across front-of-house areas.

You will help maintain hygiene, safety, and presentation while assisting with luggage, banqueting, and functions. The role emphasizes friendly service, teamwork, and professional appearance in a vibrant hospitality environment.

Qualifications

Right to Work in the United Kingdom.
Good command of English.
Must have excellent communication and basic numeracy skills.
Must have a professional appearance.
Need transportation due to location.

Responsibilities

Adhere to the company’s health and safety policies.
Ensure facilities hygiene standards are maintained at all times.
Serve hot and cold food and beverages to customers.
Clear all crockery/cutlery/rubbish and glasses when finished.
Carry luggage for visitors to the desired area.
Maintain cleanliness in banqueting/conference/laundry stores and front of house areas.
Replenish stock as required.
Polish cutlery as required.
Ensure the kitchen is left to a high standard.
Clear down tables after functions.
Assist in next-day preparation for all functions as directed by management.
Clean the function rooms as required.
Maintain and operate the food area efficiently.
Promote and sell the hotel and its products in a friendly manner.
Operate according to all hotel policies and procedures.
Ensure effective communication with management and peers.
Maintain a high standard of personal hygiene and appearance.
Attend training courses as necessary.
Ensure health and safety of all persons on premises.
Report incidents and take action as appropriate.
Report maintenance issues and take action.
Any other duties as requested by management.

Skills

Rapport building

Anticipate needs

Food service

Customer service

Job description

La Mon Hotel & Country Club is an independent Hotel, in Northern Ireland. Our company standards reflect our ethos to continually fulfil our service promise.

There has rarely been a better time for new recruits to enter the hospitality industry. For experienced staff, it presents an opportunity to advance their careers or improve their conditions.

Working in hospitality is vibrant, flexible, and no two days are ever the same!

We have an exciting new role to join our growing team.

We are looking for a Hotel Porter to greet and welcome prospective and current customers and residents of the hotel. To ensure the expected high standards of customer service, health & safety, cleanliness and hygiene is maintained in La Mon Hotel as a whole.

About The Role

Main tasks and duties

To adhere to the company’s health and safety policies;
To ensure facilities hygiene standards are maintained at all times;
To serve hot and cold food and beverages to customers;
To clear all crockery/cutlery/rubbish and glasses when finished;
To carry luggage/belongings for visitors of the hotel to the desired area;
To maintain cleanliness in banqueting/conference/laundry stores and front of house areas;
To replenish stock as and when required to do so;
To polish cutlery as and when required;
To ensure the kitchen is left to a high standard;
To clear down tables when functions are finished;
To assist in next-day preparation for all functions as directed by management;
To clean the function rooms as and when required;
To maintain and operate the food area in an efficient manner;
To promote and sell the hotel and its products in a friendly and helpful manner;
To operate according to all hotel policies and procedures;
To ensure effective communication with management and peers;
To maintain a high standard of personal hygiene and appearance;
To attend training courses as and when necessary;
To ensure that due care is taken for the health and safety of yourself, other employees, residents and any other persons on the premises;
Report and, where appropriate, take action on any incident, fire, loss or damage;
To report all maintenance issues and take appropriate action;
Any other duties and responsibilities as requested by the management.

Required Criteria

Right to Work in the United Kingdom
Good Command of English Language
Must have excellent communication and basic numeracy skills
Must have a professional appearance
Need transportation due to location

Skills Needed

Establishing Rapport With Clients, Ability to Identify and Anticipate needs, Food Service Skills, Exceptional Customer Service Skills

About The Company

La Mon Hotel & Country Club is the perfect destination, either to relax and unwind or for a ‘Staycation’, to explore the countless attractions Northern Ireland has to offer.

With its countryside location and picturesque landscaped grounds, yet only 15 minutes from Belfast city centre, La Mon Hotel & Country Club offers the best of all worlds, without compromise. Its four-star luxury accommodation, Country Club, pampering at Odessi Health & Beauty, and La Mon Hair Studio, combine to make relaxing effortless, as it should be.

Wonderful dining options are available, and whether you choose the romantic setting of The Mill, or the more relaxed atmosphere of Charlie’s Bistro & Lounge, the local produce is freshly prepared by our talented chefs.

Company Culture

La Mon Country Club is a superb facility for the enjoyment of our hotel guests, together with our members, who receive the additional benefits of free access to fitness classes and discounts throughout La Mon Hotel & Country Club. We offer a variety of options for working out, relaxing, or just pure pampering, to suit your every need.

With its 15-metre Swimming Pool, two Gyms, and Tennis Court, there are ample ways to exercise. The Jacuzzi, Sauna, and Steam Room provide superb ways to relax. Odessi Health & Beauty and La Mon Hair Studio can offer pampering aplenty, for that pristine finish.

Company Benefits

La Mon Hotel & Country Club is an independent Hotel, in Northern Ireland. Our company standards reflect our ethos to continually fulfil our service promise.

There has rarely been a better time for new recruits to enter the hospitality industry. For experienced staff, it presents an opportunity to advance their careers or improve their conditions.

Working in hospitality is vibrant, flexible, and no two days are ever the same! If the hospitality industry interests you, La Mon Hotel & Country Club is recruiting various full-time and part-work roles.