Reception Supervisor

Bellanger; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount across group dining

Voucher rewards up to £100

Enhanced maternity/paternity leave

Mental health support

Earned wages via Wagestream

Training and masterclasses

Job summary

Bellanger in Islington, part of The Wolseley Hospitality Group, is seeking an experienced Maitre d’ to oversee table allocation for walk-ins and bookings and to coordinate front-of-house across all sections.

You will anticipate guests’ needs, communicate special requests to floor and kitchen, and work to build a loyal customer base while upholding the brand’s high hospitality standards.

You’ll lead with warmth, drive smooth service and contribute to a welcoming atmosphere for every guest.

Qualifications

• Customer-facing hospitality skills with guest-centric approach.
• Ability to coordinate multiple front-of-house activities.
• Strong presence in a fast-paced dining environment.

Responsibilities

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

Skills

Guest service

Communication

Team coordination

Restaurant operations

Education

Hospitality experience

Job description

A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics.

The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as a Maitre d’?

• Enjoy a generous discount across our restaurants on food and drinks.


• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.


• Enhanced Maternity and Paternity leave to support working families.


• Group-wide access to mental health counselling, legal and financial advice.


• Advance access to earned wages via Wagestream.


• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.Our diverse team reflects the inclusive culture.

The role of a Maitre d’:

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.


• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!


• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurantscomprisesof The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi'sinSohoand The Wolseley City in Monument.