Senior Waiter/ Waitress

The Wolseley Hospitality Group; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Restaurant discount

Voucher rewards

Parental leave

Mental health support

Earned wage access

Training calendar

Job summary

The Wolseley Hospitality Group is seeking a Senior Waiter for Brasserie Zédel and its portfolio of renowned London restaurants. You will contribute across all restaurant operations, delivering knowledgeable service and driving guest satisfaction in a vibrant, inclusive team.

Join a group that values internal promotion, offers strong staff benefits, and supports work-life balance through perks like earned wage access and enhanced parental leave.

Qualifications

• Be instrumental in all restaurant operations from breakfast to dinner.
• Capture and shape guests’ needs with knowledgeable responses.
• Foster customer loyalty with attentive, personalised service.

Responsibilities

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

Skills

Customer service

Food & beverage knowledge

Guest relations

Team collaboration

Job description

Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating ‘Prix-Fixe’ menu at remarkably low prices.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.Our diverse team reflects the inclusive culture.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurantscomprisesof The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi'sinSohoand The Wolseley City in Monument.