Senior Receptionist

The Wolseley Hospitality Group; Greater London; Hybrid; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Generous staff discount across our 
R餐

Incentives up to £100 in vouchers

Enhanced maternity and paternity leave

Group-wide mental health support

Wagestream access

Diverse training calendar

Zusammenfassung

The Wolseley Hospitality Group is seeking a Maitre d’ to lead guest experiences at Colbert in Chelsea. You will take responsibility for smooth table allocations for walk-ins and bookings, ensuring efficient turn times across restaurant sections.

Anticipate guests’ needs, communicate special requests to floor and kitchen, and coordinate across departments to exceed expectations. You will help build a regular customer base by warmly engaging with guests from door to table and beyond.

Qualifikationen

• Experience in high-end hospitality is not explicitly stated in the text.
• Customer service excellence and guest handling are implied through the role description.

Aufgaben

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – coordinate all departments.
• Contribute to building a regular customer base, engaging with guests from door to table and beyond.

Jobbeschreibung

Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square.

At The Wolseley Hospitality Group,We create Placeswhere People feel they Belong.

Although this role is advertised as a Senior Receptionist, we refer to that title at TWHG as a Maitre d' - the role and responsibilities are the same and outlined below.

Why work with us as a Maitre d’?

• Enjoy a generous discount acrossour restaurants on food and drinks.
• Rewarding Excellence - a team-ledincentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternityleave to support working families.
• Group-wide access to mentalhealth counselling, legal and financial advice.
• Advance access to earned wagesvia Wagestream.
• A unique and varied trainingcalendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from allbackgrounds to become the leaders of tomorrow.Our diverse team reflectsthe inclusive culture.

The role of a Maitre d’:

• Take responsibility for a smooth table allocation for bothwalk-ins and bookings in all restaurant sections, managing turn timeseffectively.
• Anticipate guests’ needs, timely communicating any specialrequests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmlyengaging with guests from door to table and beyond - you are our greatestasset!

The Wolseley Hospitality Group portfolio ofrestaurantscomprisesof The Wolseley on Piccadilly, The Delaunay inAldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone,Soutine in St John's Wood, Bellanger in Islington, Manzi's

inSohoand TheWolseley City in Monument.