Reception Supervisor

Harri; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Restaurant discounts

High street vouchers

Maternity/Paternity leave

Mental health support

Wagestream access

Training & masterclasses

Job summary

The Wolseley Hospitality Group is seeking a Senior Host to ensure first-class guest experiences across our Soho restaurants. You will manage bookings and walk-ins, coordinate with floor and kitchen, and help build lasting customer relationships.

Join a diverse team and enjoy staff benefits including restaurant discounts, salary rewards, and opportunities for training and internal progression within our group of iconic venues.

Responsibilities

• Manage smooth table allocation for walk-ins and bookings across restaurant sections.
• Anticipate guests’ needs and coordinate special requests with floor and kitchen.
• Help build a regular customer base by warmly engaging guests from door to table.

Skills

Customer service

Communication

Guest engagement

Job description

Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating ‘Prix‑Fixe’ menu at remarkably low prices.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as a Senior Host?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow.Our diverse team reflects the inclusive culture.

The role of a Senior Host:

• Take responsibility for a smooth table allocation for both walk-ins and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurantscomprisesof The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi'sinSohoand The Wolseley City in Monument.