Reception & Meeting Services Coordinator with AV Support

House of Commons; City of Westminster; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Generous annual leave starting at 30–Y

Civil Service pension scheme

Flexible working options

Job summary

House of Commons is seeking a Service Delivery Coordinator to provide a welcoming and professional reception and support service to MPs, their staff, colleagues and visitors to the Parliamentary Estate.

This varied, customer-focused role includes reception, meeting and committee room management, visitor assistance and AV support, aiming to create a safe, efficient and welcoming environment while supporting day-to-day parliamentary business.

Qualifications

• Delivers excellent customer service and keeps customers informed.
• Communicates clearly and professionally with a wide range of people.
• Works well as part of a team and supports colleagues.
• Proficient with Word, Excel and Outlook; able to learn new systems quickly.

Responsibilities

• Provide a welcoming and professional reception and support service to MPs, staff, colleagues and visitors to the Parliamentary Estate.
• Support reception, meeting and committee room management, visitor assistance and AV support.
• Contribute to a safe, efficient and welcoming environment while supporting day-to-day parliamentary business.

Skills

Customer service

Communication

Teamwork

MS Office

Reception

Tools

MS Word

MS Excel

Outlook

Job description

House of Commons is seeking a Service Delivery Coordinator to provide a welcoming and professional reception and support service to MPs, their staff, colleagues and visitors to the Parliamentary Estate.

This varied, customer-focused role includes reception, meeting and committee room management, visitor assistance and AV support, aiming to create a safe, efficient and welcoming environment while supporting day-to-day parliamentary business.