RECEPTION MANAGER (TEMPORARY)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Reception Manager to oversee front desk operations and ensure exceptional service. This role involves managing the front desk team, handling guest inquiries, and maintaining smooth operations during shifts. The ideal candidate will possess strong people skills, experience in hospitality, and proficiency in Opera PMS. If you thrive in a fast-paced environment and are ready to make a significant impact, this opportunity is perfect for you. Join a dynamic team and contribute to creating memorable experiences for guests.

Benefits

Temp to Perm option

Referral Scheme up to £250

Qualifications

• Previous experience in a similar role within hospitality is essential.
• Able to work under pressure while remaining calm and confident.

Responsibilities

• Responsible for the front desk and team while on shift.
• Report any issues or incidents to the Front Office Manager.

Skills

People Skills

Calm Under Pressure

Customer Service

Education

Experience in Hospitality

Reception Management

Tools

Opera PMS

Job description

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• Temp to Perm option with many of our clients.
• Referral Scheme up to £250 via Platinum Recruitment.

What’s involved?

• Responsible for the front desk and team while on shift
• Report any issues or incidents to the Front Office Manager
• Duty manager shifts as and when required
• Checking room allocations, upgrades, special requests, meeting & greeting VIP’s, corporate and regular guests
• Liaising with all departments on a day to day basis

Requirements:

• Previous experience in a similar role within hospitality is essential and with excellent people skills as well as a friendly manner. Also able to work under pressure but remain calm and confident.
• Preferably 12 months experience as a Reception Manager or Assistant Front Office Manager
• Must have Opera PMS
• Immediately available with no prior commitments such as notice or holidays as we need someone who can commit for a min. of 4 weeks
• Have the right to work in the UK (no sponsorship provided)