Reception Manager

ETAB-Recruits; Slough; On-site; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Company pension

Ongoing training

Career development

Employee benefits

Monday–Friday schedule

Job summary

ETAB-Recruits is seeking a Reception Manager to lead a premium Guest Services team in Central London within a prestigious corporate environment. You’ll lead from the front, ensuring an exceptional experience for every guest, visitor and employee while inspiring your team to deliver outstanding service.

This is a hands-on leadership role where professionalism, attention to detail and service excellence are at the heart of everything you do.

Qualifications

• Experience managing a Reception or Guest Services team.
• Corporate, hospitality or luxury service background.
• Strong leadership and stakeholder management skills.
• Excellent communication and organisational skills.
• Passionate about delivering exceptional customer service.

Responsibilities

• Lead and develop the Reception and Guest Services team.
• Deliver an exceptional front-of-house experience.
• Build strong relationships with clients and stakeholders.
• Drive service standards and continuous improvement.
• Ensure the reception operation runs smoothly and professionally.

Skills

Leadership

Customer service

Stakeholder management

Communication

Job description

Reception Manager – Corporate Guest Services

Central London

£47,500 + Performance Bonus

Monday to Friday | 40 Hours

An exciting opportunity has become available for an experienced Reception Manager to lead a premium Guest Services team within a prestigious corporate environment in Central London.

You’ll lead from the front, ensuring an exceptional experience for every guest, visitor and employee while inspiring your team to deliver outstanding service. This is a hands-on leadership role where professionalism, attention to detail and service excellence are at the heart of everything you do.

The Role

• Lead and develop the Reception and Guest Services team
• Deliver an exceptional front-of-house experience
• Build strong relationships with clients and stakeholders
• Drive service standards and continuous improvement
• Ensure the reception operation runs smoothly and professionally

About You

• Previous experience managing a Reception or Guest Services team
• Corporate, hospitality or luxury service background
• Strong leadership and stakeholder management skills
• Excellent communication and organisational skills
• Passionate about delivering exceptional customer service

Benefits

• £47,500 salary plus performance bonus
• Monday to Friday working pattern
• Company pension
• Ongoing training and career development
• Additional employee benefits