Reception Manager

THE MANOR AT BICKLEY LIMITED; Bromley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Reception Manager to join their team in Bromley. This full-time, on-site role offers the opportunity to lead reception operations in a renowned hotel wedding venue known for its exceptional service. The ideal candidate will excel in customer service, possess strong communication and organizational skills, and be adept at managing guest relations. If you thrive in a fast-paced environment and have experience with reception duties, this is the perfect opportunity to make a significant impact in a vibrant hospitality setting.

Qualifications

• Experience in managing reception duties and ensuring customer satisfaction.
• Strong communication and organization skills are essential.

Responsibilities

• Oversee reception duties and ensure customer satisfaction.
• Handle customer service inquiries and maintain communication with guests.

Skills

Guestline Rezlynx experience

Customer Service

Communication skills

Organization skills

Receptionist Duties

Interpersonal skills

Fast-paced environment

Hospitality industry experience

Resdiary

Gmail

Venueflow

Tools

P.S Giestline Rezlynx

Resdiary

Gmail

Venueflow

Job description

5 days ago Be among the first 25 applicants

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Company Description
THE MANOR AT BICKLEY is a renowned hotel wedding venue based in South London. Known for its exceptional service and dining experience, THE MANOR AT BICKLEY aims to provide an outstanding experience to every guest who walks through its doors.

Role Description
This is a full-time on-site role for a Reception Manager located in Bromley. The Reception Manager will be responsible for overseeing reception duties, ensuring customer satisfaction, handling customer service inquiries, and maintaining communication with guests and staff. Daily tasks include managing P.S Giestline Rezlynx, the reception area, coordinating with other departments, organizing schedules, and maintaining a welcoming environment for guests.

Qualifications

• Must have Guestline Rezlynx experience or similar
• Customer Service and Customer Satisfaction skills
• Excellent Communication and Organization skills
• Experience with Receptionist Duties and handling front desk operations
• Strong interpersonal skills and ability to manage guest relations
• Ability to work efficiently in a fast-paced environment
• Experience in the hospitality industry is a plus
• Experience using Resdiary, Gmail, and Venueflow is a plus

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants

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