Reception Host: Create a World‑Class Guest Experience

Individual Restaurants; Manchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Full in-house training

50% off food & drink (up to 8 people)

Enhanced maternity/paternity

Wagestream access

Employee assistance programme

Career pathways

3% employer pension

Team meals on shift

Health care cash plan

Refer a friend £500

Job summary

Individual Restaurants is seeking a Reception Host to be the face of the venue, greeting guests and ensuring a welcoming start to every visit. You will help deliver a world-class dining experience from the moment guests arrive, coordinating with the team to maintain smooth guest journeys.

The role requires excellent communication, a polished appearance, and the ability to handle high-pressure situations with professionalism. Training and development are part of our commitment to staff growth.

Qualifications

• Previous experience in a Reception Host or customer-facing hospitality role.
• Excellent verbal and written communication.
• Ability to stay composed in busy environments.

Responsibilities

• Welcome guests and manage seating in line with brand standards.
• Contribute to a world-class dining experience through strong first impressions.
• Collaborate with the team to ensure smooth guest journeys.

Skills

Reception host

Customer service

Communication skills

Interpersonal skills

Job description

Individual Restaurants is seeking a Reception Host to be the face of the venue, greeting guests and ensuring a welcoming start to every visit. You will help deliver a world-class dining experience from the moment guests arrive, coordinating with the team to maintain smooth guest journeys.

The role requires excellent communication, a polished appearance, and the ability to handle high-pressure situations with professionalism. Training and development are part of our commitment to staff growth.