Elegant Dining Host: Create Memorable Guest Journeys

The Chancery Rosewood; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free room nights

F&B discounts

Benefits app with monthly allowance

Volunteer day

Parental leave (up to 16 weeks)

Birthday day off

Life insurance

Enhanced sick pay

Job summary

The Chancery Rosewood invites you to join our Food & Beverage team as a Host, the first impression of the dining experience. You will combine warmth with operational awareness, managing reservations and seating to create a welcome that makes every guest feel valued.

You will work closely with restaurant and kitchen teams, setting the tone for the guest journey and ensuring a seamless arrival to departure experience in a luxury setting.

Responsibilities

• Manage reservations and seating arrangements accurately and efficiently.
• Create a warm, welcoming welcome and recognise returning guests and VIPs.
• Coordinate with restaurant and kitchen teams and provide updates on arrivals and changes.
• Communicate dietary requirements and special occasions clearly and discreetly.
• Handle wait times, walk-ins, overbookings and guest concerns with calm and professionalism.

Job description

The Chancery Rosewood invites you to join our Food & Beverage team as a Host, the first impression of the dining experience. You will combine warmth with operational awareness, managing reservations and seating to create a welcome that makes every guest feel valued.

You will work closely with restaurant and kitchen teams, setting the tone for the guest journey and ensuring a seamless arrival to departure experience in a luxury setting.