Reception Host

Individual Restaurants; Manchester; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

Full in-house training

50% off food & drink (up to 8 people)

Enhanced maternity/paternity

Wagestream access

Employee assistance programme

Career pathways

3% employer pension

Team meals on shift

Health care cash plan

Refer a friend £500

Zusammenfassung

Individual Restaurants is seeking a Reception Host to be the face of the venue, greeting guests and ensuring a welcoming start to every visit. You will help deliver a world-class dining experience from the moment guests arrive, coordinating with the team to maintain smooth guest journeys.

The role requires excellent communication, a polished appearance, and the ability to handle high-pressure situations with professionalism. Training and development are part of our commitment to staff growth.

Qualifikationen

• Previous experience in a Reception Host or customer-facing hospitality role.
• Excellent verbal and written communication.
• Ability to stay composed in busy environments.

Aufgaben

• Welcome guests and manage seating in line with brand standards.
• Contribute to a world-class dining experience through strong first impressions.
• Collaborate with the team to ensure smooth guest journeys.

Kenntnisse

Reception host

Customer service

Communication skills

Interpersonal skills

Jobbeschreibung

Are you passionate about providing exceptional hospitality and creating a welcoming atmosphere? Individual Restaurants has an exciting opportunity for an experienced and well-presented Reception Host to join our team.

As a Reception Host, you will be the face of our establishment, ensuring guests have a positive first impression and a world class dining experience.

Why work with us

• The Sunday Times - Best place to work 2024 & 2025
• Full in-house training provided through our bespoke RISE programme
• 50% off your food and drink bill at any of our restaurants, at any time, for up to 8 people
• Enhanced Maternity and Paternity packages
• Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
• Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services.
• Career pathways and development through our high performers programme
• 3% employer pension contribution
• Team meals on shift
• 15% off your grocery bill at Iceland Foods
• Health Care Cash Plan
• Opportunities to take part in fundraising and charity events
• Discounts and cashback from hundreds of high street and online retailers
• Refer a friend and earn up to £500
• Individual Champion programme - acting as an ambassador of your brand and representing your team.

When you join Individual Restaurants, you’re not just joining one team. You’re joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, Piccolino, Restaurant Bar & Grill, and Riva Blu.

About You

• Previous experience as a Reception Host or in a similar customer-facing role within the hospitality industry.
• Exceptional communication and interpersonal skills.
• Ability to handle high-pressure situations with efficiency.

An individual role is just that. Individual. We hire the best talent across all areas of the business and value them as such. That’s why we have an ongoing commitment to invest in our people through quality training and mentoring from our amazing leadership team.